At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
To develop organize and maintain the companys Risk Management Program. Deal directly as a company representative with guests in complaints accidents and injuries. Maintain a proactive approach to minimize guest accidents through direct liaison with Risk & Safety Supervisor.
HOW YOU WILL CREATE THE EXTRAORDINARY
Ensure that unsafe conditions affecting guests are identified and corrected promptly.
Review all accidents and incidents involving guests and team members and assign to the Risk & Safety Coordinator
Oversee the Risk & Safety Supervisor for each resort.
Conduct investigations of all reported guest claims to minimize liability to the company.
Take photographs and statements from guests and witnesses if necessary.
Collect and secure evidence.
Analyze investigations to ascertain causes and recommend preventative measures.
Participate in settlement negotiations with guests and/or their counsel.
Coordinate/follow-up/respond to guest claims.
Oversee accurate and prompt payment of guest claims.
Compile and distribute required accident reports. Maintain files and records to include guest accidents injuries and claims.
Chair Monthly Safety Meetings and track Aclaimant usage for your properties
Maintain Light Duty program within the company guidelines for workers compensation
Must be able to perform all of the above in a Customer Services friendly environment.
On-Call status 24 hours a day 7 days a week.
WHAT YOU WILL NEED
High School Diploma or equivalent required
College degree in Business Criminal Justice Risk Management/Finance or related field preferred
2-5 years of Hotel / Casino Leadership experience preferred.
At least 3 years of supervisory experience is required.
Strong background in the gaming industry Safety and Insurance is preferred.
Strong computer knowledge of word processing is required.
Knowledge of laws and regulations affecting casualty claims is preferred.
An understanding of OSHA regulation and compliance is necessary.
Ability to communicate in English is required.
Strong guest relations skills are required.
Must be able to communicate well in person on the telephone and in correspondence.
Must be able to deal with insurance companies legal representatives and guests.
Must be able to administrate and monitor the progress of each claim.
Must be able to prepare and document claims releases.
Customer service mentality
Outstanding character and integrity
Must have demonstrated experience successfully developing and leading safety programs in medium to large organizations.
Possess a charismatic and naturally outgoing personality.
Must be a dedicated team player working toward a common goal.
ADDITIONAL REQUIREMENTS
Must be able to work and stand inside and outside sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to stoop bend jump twist crouch grip carry heavy loads and maneuver quickly on level surfaces as well as up and down stairs.
Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
Must be able to see and also remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. The Risk and Safety Supervisor responds to visual and aural cues and must be able to read write speak and understand English.
Must be able to tolerate areas containing secondhand smoke high noise levels bright lights and dust.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
Required Experience:
Manager
DescriptionWE ARE CAESARSAt Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.Our Mission...
Description
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
To develop organize and maintain the companys Risk Management Program. Deal directly as a company representative with guests in complaints accidents and injuries. Maintain a proactive approach to minimize guest accidents through direct liaison with Risk & Safety Supervisor.
HOW YOU WILL CREATE THE EXTRAORDINARY
Ensure that unsafe conditions affecting guests are identified and corrected promptly.
Review all accidents and incidents involving guests and team members and assign to the Risk & Safety Coordinator
Oversee the Risk & Safety Supervisor for each resort.
Conduct investigations of all reported guest claims to minimize liability to the company.
Take photographs and statements from guests and witnesses if necessary.
Collect and secure evidence.
Analyze investigations to ascertain causes and recommend preventative measures.
Participate in settlement negotiations with guests and/or their counsel.
Coordinate/follow-up/respond to guest claims.
Oversee accurate and prompt payment of guest claims.
Compile and distribute required accident reports. Maintain files and records to include guest accidents injuries and claims.
Chair Monthly Safety Meetings and track Aclaimant usage for your properties
Maintain Light Duty program within the company guidelines for workers compensation
Must be able to perform all of the above in a Customer Services friendly environment.
On-Call status 24 hours a day 7 days a week.
WHAT YOU WILL NEED
High School Diploma or equivalent required
College degree in Business Criminal Justice Risk Management/Finance or related field preferred
2-5 years of Hotel / Casino Leadership experience preferred.
At least 3 years of supervisory experience is required.
Strong background in the gaming industry Safety and Insurance is preferred.
Strong computer knowledge of word processing is required.
Knowledge of laws and regulations affecting casualty claims is preferred.
An understanding of OSHA regulation and compliance is necessary.
Ability to communicate in English is required.
Strong guest relations skills are required.
Must be able to communicate well in person on the telephone and in correspondence.
Must be able to deal with insurance companies legal representatives and guests.
Must be able to administrate and monitor the progress of each claim.
Must be able to prepare and document claims releases.
Customer service mentality
Outstanding character and integrity
Must have demonstrated experience successfully developing and leading safety programs in medium to large organizations.
Possess a charismatic and naturally outgoing personality.
Must be a dedicated team player working toward a common goal.
ADDITIONAL REQUIREMENTS
Must be able to work and stand inside and outside sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to stoop bend jump twist crouch grip carry heavy loads and maneuver quickly on level surfaces as well as up and down stairs.
Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
Must be able to see and also remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. The Risk and Safety Supervisor responds to visual and aural cues and must be able to read write speak and understand English.
Must be able to tolerate areas containing secondhand smoke high noise levels bright lights and dust.
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. ; Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opu
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