Logistics Assistant Manager

Job Description

Position Summary

The Logistics Manager is responsible for overseeing and optimizing logistics operations across Taiwan including warehousing transportation and import/export activities primarily through third-party logistics (3PL) partners. The role ensures that logistics performance meets company standards in cost service level and efficiency while driving continuous improvement and operational excellence.

Key Responsibilities

• Project Management and Cross-functional Collaboration

• Lead the end-to-end logistics transformation project including timeline resource and stakeholder management.
• Develop and implement standard operating procedures (SOPs) with 3PL to ensure operational alignment.
• Manage data migration system integration (WMS/TMS) and performance reporting setup.
• Drive continuous improvement initiatives post-transition to enhance efficiency and customer satisfaction.

• Logistics Operations Management

• Supervise day-to-day operations of 3PL warehouses and transportation to ensure KPIs are met (e.g. OTD inventory accuracy cost control damage rate).
• Standardize and continuously improve logistics processes (e.g. WMS interface order fulfillment return flow).
• Manage inbound outbound and international logistics operations to ensure compliance with legal and customer requirements.

• 3PL Management and Performance Review

• Act as the main liaison between the company and 3PL providers. Manage contracts performance reviews and monthly business review meetings.
• Establish 3PL selection and evaluation criteria based on pricing capacity flexibility and service quality.
• Drive continuous improvement initiatives with 3PLs to enhance delivery accuracy and reduce operational issues.

• Cost and Efficiency Optimization

• Regularly analyze transportation and warehousing cost structures and identify cost-saving opportunities.
• Optimize delivery routes shipment batching and warehouse layouts to improve service efficiency.
• Support annual budget planning and ensure logistics KPIs and financial targets are achieved.

Qualifications

• Education: Bachelors degree or above in Logistics Supply Chain Management International Trade or related fields.
• Experience: 7 years of experience in logistics or supply chain management with at least 3 years in 3PL or FMCG operations.
• Solid knowledge of warehousing transportation and import/export operations.
• Proven leadership and cross-functional communication skills.

Professional Skills

• Strong understanding of logistics KPIs and analytical ability in cost and operational performance.
• Hands-on experience with ERP / WMS / TMS systems.
• Strong project management problem-solving and process optimization skills.
• Language: Fluent in Mandarin; proficient in English (both written and spoken).

Preferred Qualifications

• Experience leading successful 3PL transition or warehouse automation projects.
• Previous experience in FMCG sectors (e.g. food personal care beauty household goods).
• Familiar with ISO 9001 / GMP / HACCP / ESG or sustainability standards.

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