What you will do
We are lookingforanexperienced and motivatedtechnical communicatorwhowants to make a difference.
Theseniorinformationdeveloper (ID)isatechnical documentation specialist who candeliver high quality content andguidejunior team membersto do the willorganisedevelopmentwork on a daily and weekly part ofthe Global Technical Communicationsteamlocated in Corkyou willsupportJohnson Controls business units to fulfil their technical documentation requirements. Thesenior IDplaysan important role inimplementingthe tech comms roadmapand is expected to contribute to improving the quality of their teams work closely with stakeholder teams to deliver technical content according toproductdeadlines.
How you will do it
The Senior IDindependentlydevelopscomplex documentsanddocument strategiesfor team members. You will work with engineers to obtain source material and will supervise otherinformationdevelopers in the creation ofdocumentationsetsfor new products (mainly JCI security products).As anexpert in the technical writingfield youwill implementstandardindustrystyleguidesinaddition totheJCI house style. Youwillwork withdocument control andpeer review with engineers from around the shouldadaptreadily to changing work demandsandmaintain composure under mustworkeffectively withpeersshareinformationdemonstrateintegrityand deliver on yourcommitments.
What we look for
Extensiveexperiencewriting and editing technical content.
Four year degree in a writingor technicaldiscipline (technicaldocumentationjournalismEnglishcomputer science).
4 yearsas a technical writer.
Expertiseincreatinga variety ofoutputsincludingPDFs web help files andotherdigital media.
Experienceunderstanding ofdocumentation softwaresuch asArbortextOxygenFramemakerMadCapFlare etc.
Ability to createraster and vectorillustrations with minimal supervision usingstandard tools such asAdobe PhotoshopIllustrator or GIMP.
Knowledge ofestablished processes style guidesand best practices for the design and creation of technical content
Previous leadership responsibilities
Background in topic-based writing
Planning and scheduling skills
Project managementskills
Knowledge ofDITAor other XML standards
Experience withAPI documentation
Experience working on global team
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more