Manager, Cloud Infrastructure Software Engineering R0000183

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Your opportunity
We Looking for an Engineering Manager to lead a high-impact engineering team. Youll be responsible for people management technical direction and delivery excellence. This role is ideal for someone who still enjoys being hands-on with code but is equally excited about mentoring engineers and driving outcomes.

What youll do

• Lead and mentor a team of software engineers (1:1s feedback growth plans).
• Own end-to-end delivery of features and services from planning to production.
• Drive technical design and architecture decisions for your team.
• Review code and ensure engineering best practices performance and reliability.
• Collaborate with Product to define scope roadmap and priorities.
• Run Agile ceremonies: sprint planning standups retros etc.
• Identify and remove delivery blockers; manage risks and communicate clearly with stakeholders.
• Help shape engineering culture processes and standards.

Skills

• Expertise in Go for high-performance microservices including instrumentation concurrency and performance tuning.
• Expertise in system design concepts both High level and Low level design.
• Deep understanding of extreme-scale decoupled Cellular Architecture for exabyte-scale sub-second latency data ingestion and stream processing.
• Operational experience with Kafka.
• Architectural and security depth across multi-cloud: AWS GCP Azure and OCI.
• Expert-level Terraform for cloud management and codifying observability assets. Familiarity with Atlantis is valued.
• Familiarity with cloud networking (load balancers CDNs) and security mechanisms.
• Expert technical knowledge of Kubernetes and Docker for cloud-native microservices and integration management.
• Experience designing robust CI/CD pipelines proficient with Jenkins and ArgoCD-like tools.
• Strategic oversight of Role-Based Access Control (RBAC) Custom Authorization Strategies Authentication Domains and domain capture for secure user provisioning
  

This role requires

• 1012 years of total software development experience.
• At least 35 years in a Tech Lead / Lead Engineer / Engineering Manager role.
• Strong hands-on background in Go lang Python Kafka etc..
• Solid understanding of system design microservices - Kubernetes Dockers etc.
• Experience with cloud platforms (AWS / GCP / Azure) and CI/CD pipelines.
• Comfortable working with distributed teams across time zones.
• Strong communication ownership and problem-solving skills.

Bonus points if you have

• AI and Agentic Workflows Understanding
• Model Context Protocol (MCP): Architectural knowledge of this open standard for LLM-tool/data interaction.
• Practical experience utilizing AI agents and LLMs (Claude GitHub Copilot/Co-pilot ChatGPT) for automated analysis predictive insights and remediation.

Please note that visa sponsorship is not available for this position.

Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

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Manager