Scheduler II
Share
Job Location:
Laguna Hills, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Centers strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including but not limited to: Customer Service Patients Rights Confidentiality of Information Environment of Care and MemorialCare initiatives.
The Scheduler II coordinate the daily schedules within the Breast Center. This position is responsible for coordinating and communicating activities between patients technologists and Radiologists within the Breast Center and managing the overall flow of patient addition this position is responsible for the accurate maintenance of patient records and data entry associated with the end-to-end scheduling process of all Breast Center patients. Lastly this role also assists with uploading patient medical records into the PACS system and updating the patient medical record for distribution to other facilities patients physicians as requested.
1. Facilitates smooth and efficient department operations and daily patient schedules.
2. Maintains accurate medical records and maintains confidentiality in accordance with all rules and regulations.
3. Utilizes computerized technology to update medical records with patient results schedule patient appointments and address any other requests by requesting Physicians or Technologists.
4. Consistently provides patients family and visitors with information regarding examinations performed or scheduled within the Breast Center.
5. Answers phone calls routed through the Breast Center and provides general information to al callers and expedites requests efficiently.
6. Ability to be at work and be on time.
7. Ability to follow company policies procedures and directives.
8. Ability to interact in a positive and constructive manner.
9. Ability to prioritize and multitask.
Essential Job Outcomes
Section II of the CAT. Specific job-related responsibilities and duties.
1. Schedules Breast Center patients to support the smooth daily operation of the Breast Center Service line.
2. Provides appointment information to patients families and visitors. Specifically regarding Breast Center exams and procedures schedules and follow-up appointments.
3. Assists with accurate and consistent uploading and maintaining of the Patients Medical Record.
4. Provides quality customer services over the phone and in person to all Breast Center visitors.
5. Other duties as assigned
Experience
List the minimum experience skills knowledge and abilities required to do the job.
2 Years experience as a patient scheduler in an outpatient medical office setting preferred
Knowledge of Breast Center / General Medical terminology preferred
Proficient in data entry and Microsoft Office Suite Excel Word and Outlook
Education: High School graduate or equivalent required
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
