Objective: Ensure clients complaints order or require information about products/services are received in an excellent and professional manner.
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Key Result Area: Finance Customer and Internal Processes
Job Description:
1. Maintaining a positiveempathetic and professional attitude toward customers at all times .
2. Knowing our products inside and out so that you can answer questions.
3. Occasionally request feedback from customers and also review customer feedback daily. Treat suggestions and complaints seriously no matter how small. Ensure management is aware of transformational suggestions from clients.
4. Understanding request noting all customer instructions all fees and bill correctly calculated receive head cap size measurement state the delivery date and closing sales daily.
5. Perform administrative duties such as filing daily invoicing and update of orders on the group.
6. Liaise and strategize with member of staffs to ensure excellent customer experience is maintained across the boards.
7. Submission of daily/weekly reports comprising: clients lists invoices analytic like best sellers .
8. Increase revenues by meeting target sales(150 wigs /month) and minimize expenses.
9. Any other related job assigned to you from time to time.
Objective: Ensure clients complaints order or require information about products/services are received in an excellent and professional manner. .Key Result Area: Finance Customer and Internal ProcessesJob Description:1. Maintaining a positiveempathetic and professional attitude toward customers at a...
Objective: Ensure clients complaints order or require information about products/services are received in an excellent and professional manner.
.
Key Result Area: Finance Customer and Internal Processes
Job Description:
1. Maintaining a positiveempathetic and professional attitude toward customers at all times .
2. Knowing our products inside and out so that you can answer questions.
3. Occasionally request feedback from customers and also review customer feedback daily. Treat suggestions and complaints seriously no matter how small. Ensure management is aware of transformational suggestions from clients.
4. Understanding request noting all customer instructions all fees and bill correctly calculated receive head cap size measurement state the delivery date and closing sales daily.
5. Perform administrative duties such as filing daily invoicing and update of orders on the group.
6. Liaise and strategize with member of staffs to ensure excellent customer experience is maintained across the boards.
7. Submission of daily/weekly reports comprising: clients lists invoices analytic like best sellers .
8. Increase revenues by meeting target sales(150 wigs /month) and minimize expenses.
9. Any other related job assigned to you from time to time.
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