- Process multi-currency and credit card payments while maintaining accurate and up-to-date records
- Assist guests with payment-related inquiries providing prompt and helpful support
- Deliver a high standard of professional customer service to ensure a smooth and positive experience
- Collaborate with cross-functional departments to ensure seamless day-to-day operations
Requirements
- Fully or partially qualified in Commerce or a Customer Servicerelated field.
- Minimum of 2 years experience in a front-office role with direct customer interaction.
- Excellent command of spoken English and strong interpersonal skills.
- Background in Accounting or Finance will be an added advantage.
- Proficiency in Microsoft Excel with exceptional email communication skills.
- A proactive customer-focused attitude.
Process multi-currency and credit card payments while maintaining accurate and up-to-date recordsAssist guests with payment-related inquiries providing prompt and helpful supportDeliver a high standard of professional customer service to ensure a smooth and positive experienceCollaborate with cross-...
- Process multi-currency and credit card payments while maintaining accurate and up-to-date records
- Assist guests with payment-related inquiries providing prompt and helpful support
- Deliver a high standard of professional customer service to ensure a smooth and positive experience
- Collaborate with cross-functional departments to ensure seamless day-to-day operations
Requirements
- Fully or partially qualified in Commerce or a Customer Servicerelated field.
- Minimum of 2 years experience in a front-office role with direct customer interaction.
- Excellent command of spoken English and strong interpersonal skills.
- Background in Accounting or Finance will be an added advantage.
- Proficiency in Microsoft Excel with exceptional email communication skills.
- A proactive customer-focused attitude.
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