Programmatic Consultant (PSC), Amazon Ads
Mexico City - Mexico
Job Summary
We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long term relationship with our enterprise agency and advertiser clients by owning the end to end engagement including: training onboarding and implementation technical support and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations serving as a point of escalation and advocate for the client within Amazon.
Key job responsibilities
Own the relationship with clients and provide high-touch proactive support such as onboarding education continuous product usage consultation and industry best practices to ensure client success
Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry its competitive landscape and key business issues.
Be owners for current campaigns performance future strategy and competitive scenarios.
Navigate multiple stakeholders; bridge organizational and structural gaps with a focus on customer results and satisfaction.
Help drive evolution of Amazon DSP into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon teams (Product Management Engineering Analytics and Specialists)
Serve as the primary point of contact for technical issues; communicate triage and manage open tickets to resolution
Define and improve processes and tools for the Solutions Consultant team to serve clients better
Design and deliver performance updates business reviews and growth opportunity presentations to key agency contacts
- 3 years of digital advertising and client facing roles experience
- Experience analyzing data and best practices to assess performance drivers
- Experience with annual brand and media planning
- Experience in e-commerce or online advertising
- Experience in omni-channel marketing search engine marketing or search engine optimization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Contract
Key Skills
About Company
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