Patient Engagement Therapeutic Area Manager
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Job Summary
Job Description Summary
The Patient Engagement Therapeutic Area Manager (PETAL) is responsible for a defined scope in the execution of Patient Engagement strategies and plans. Ensures all aspects of the daily operations run effectively and efficiently identify and resolve upcoming issues improve processes ensure quality deliverables.Job Description
Key responsibilities but not limited to:
Enhance engagement with the patient community through a patient-focused mindset
Identify solutions that educate and empower patient organizations to improve patients disease awareness quality of life and access to therapies
Work with Franchises HCPs and patient organizations to plan and implement short and long term programs to meet both business and disease communities needs
Stay current with relevant information and resources regarding industry and health care legislation
Provide updates regularly to the disease communities
Monitor metrics and audience statistical analysis and planning
Report technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
Distribution of marketing samples (where applicable)
Key performance indicators:
Quality of documents prepared (presentations etc.)
Feedback from internal and external stakeholders
High-quality delivery of individual contribution within projects
Timeliness reliability and quality of managed tasks
Essential criteria:
Project management expertise
Operations management and execution
Languages:
English (written
Skills Desired
Accountability Business Networking Corporate Events Corporate Sustainability Customer Experience Customer Service Job Description Microsoft Access New Media Personal Development Pharmaceutics Product Placement Regulatory Compliance Sales Software ReleaseRequired Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.
