IT Field Mobility Business Analyst
Location: Dallas TX
Work Arrangement: Hybrid two to three days onsite each week
Contract Type: Long-Term Consulting Engagement
Start Date: January 5
Duration: Ongoing
Overview
A large enterprise technology organization is seeking a Business Analyst to support a major Field Operations mobility program. This role is part of a growing team focused on enhancing mobile applications improving field workforce efficiency and shaping the 2026 mobility roadmap. The ideal candidate is organized communicative comfortable in a large consensus-driven environment and experienced supporting agile software development teams.
Key Responsibilities
Requirements & Documentation
* Meet with stakeholders and end users to understand needs and gather business and technical requirements
* Document user stories acceptance criteria and process flows
* Contribute to backlog creation and refinement activities
Stakeholder Alignment
* Act as liaison between business groups and technical teams
* Provide clear updates through presentations analytics summaries and regular communication
* Ensure alignment on objectives dependencies and delivery expectations
Backlog & Change Management
* Manage and groom the backlog
* Track progress across sprints and support change control activities
* Partner with PMs leads and developers to maintain delivery plans
Agile & Scrum Support
* Participate in agile ceremonies
* Ensure stories are properly prioritized sprint-ready thoroughly tested and deployment-ready
Process Analysis & Improvement
* Identify opportunities to improve workflows and enhance mobile application functionality
* Help design new processes and optimizations with technical partners
Planning & Prioritization
* Assist in defining priority features based on business goals strategic value and resource availability
Scope Exclusions
* No hands-on coding
* No code review
* Limited QA support for release validation
* Minimal feedback on technical design as experience grows
First 90 Days
* Gain a deep understanding of the Field Operations mobile ecosystem
* Participate in discovery efforts for the 2026 roadmap
* Support documentation and enablement activities to advance the teams long-term vision
Candidate Profile
Experience
* One or more years of experience in business analysis or related roles
Target Backgrounds
* Consulting
* PMO or project coordination
* Mobile application business analysis
* Technology strategy
Top Skills
* Strong communication and requirements gathering capabilities
* Excellent documentation and organizational skills
* Effective stakeholder management
Preferred Skills
* Experience with SDLC methodologies
* UI/UX understanding
* Exposure to mobile app development best practices
* Familiarity with technology upgrades or modernization work
Education
* Bachelors degree required
Tools
* JIRA
* Microsoft PowerPoint and Excel
* SharePoint and Confluence
Soft Skills & Culture Fit
Environment
* Large structured organization with a consensus-driven culture
* Highly collaborative but can be political and slow to make decisions
Ideal Attributes
* Clear diplomatic communicator with polished presentation skills
* Detail-oriented and diligent in documentation
* Passionate about UI/UX and user experience improvements
* Adaptable and able to manage shifting priorities
Challenges
* Navigating slow decision cycles
* Managing multiple competing priorities
* Balancing when to push vs. when to align
Technology & Domain
* Primary stack includes Angular/Ionic mobile applications
* Experience in utilities or regulated industries preferred
* Supports mobile application roadmap planning feature development and UI/UX redesign initiatives
Required Experience:
IC
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