Business Office Manager
Ontario, CA - USA
Job Summary
Purpose of the Position:
The Business Office Manager is responsible for managing all campus-based financial operations related to student accounts collections and student-based inventory. This role ensures aggressive collections accurate reporting and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.
Job responsibilities:
- Lead campus-based efforts to collect and resolve past-due student account balances coordinating directly with students staff and third-party partners.
- Monitor accounts receivable aging reports weekly identify at-risk or chronically delinquent accounts and implement proactive recovery strategies.
- Track and report on collections performance recovery rates and bad debt impact; provide monthly reporting to senior leadership.
- Ensure 100% of student collection activities are completed by required institutional deadlines.
- Ensure all billing payment arrangements and collections activities comply with FERPA FCRA FDCPA Title IV and institutional policies.
- Own the reconciliation process for aged receivables ensuring all past-due accounts are reviewed documented and escalated as needed.
- Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.
- Initiate third party collections on aged accounts in accordance with institutional policies and procedures.
- Order distribute and track receipt of books supplies and inventory related to student instruction; maintain accurate records for campus audit readiness.
- Serve as the primary contact for students for all billing-related inquiries.
- Oversee campus cash and check handling procedures in accordance with Uniteks financial policies including daily reconciliation secure storage accurate logbook entry and timely deposits.
- Ensure full compliance with protocols for student-facing cash receipt verification remote check deposit (RCD) and documentation submission.
- Maintain documentation and ensure data accuracy in the student information system (SIS).
- Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations.
- Complete assigned financial reporting tasks audits and ad hoc projects as directed.
- Regular in-person attendance up to 5 days per week on campus/on site is an essential function of this position
- This role requires on-site collaboration with students faculty and staff
Qualifications :
Education Experience Knowledge Skills and Abilities:
- Degree in Business Accounting or Finance (preferred)
- 5 years of relevant work experience required
- 23 years of experience in student accounts billing collections or accounts receivable preferred.
- Demonstrated knowledge of student finance systems billing practices and collection strategies
- Proficiency in Excel and SIS/ERP systems e.g. Anthology and Tuition Options
- Strong organizational skills attention to detail and the ability to manage multiple priorities
Additional Information :
We Offer:
- Medical Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks starting Vacation per year. Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401K with a Company Match
- Company Paid Life Insurance at 1xs your annual salary
- Leadership development and training for career advancement
- Tuition assistance and Forgiveness for you and your family up to 100% depending on program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a leading healthcare education organization, Unitek Learnings family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career ... View more