Field Service Engineer Image Guided Surgery (IGS) Netherlands
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking for a highly motivated Support Specialist in the field of Image Guided Surgery covering our installed base in hospitals in The Netherlands. The field service position will be reporting directly to the Regional Manager and you will be based from your home office. Preferably located in Amsterdam or the Randstad region in The Netherlands you will serve our hospital customers in the region.
Your main responsibilities will be:
- Perform installations preventive maintenance inspections and repairs of the Brainlab platforms Curve Kick and Buzz which are used in hospitals operating rooms.
- Execute SW/HW updates and/or upgrades
- Setup network integrations and Virtual Machine servers
- Perform troubleshooting (onsite and remote) and analyze problems to find solutions
- Analyze interpret and compose network diagrams schematics and wiring diagrams
- Plan organize and implement your service assignments
- Complete every installation or service assignment efficiently and in a timely manner
- Communicate in a professional manner and build robust customer relationships.
- Be friendly calm and competent on a face-to-face basis with customers
- Instruct and educate customers in proper use of products and services
- Perform and document all mandatory administrative tasks accurately according the Brainlab policies in a timely manner
- Actively live the team approach on a regional and European level
- Keep up to date with assigned trainings re-trainings and certifications
- Keep abreast of developments regarding Brainlab and competitive products and services
- Deliver high level customer service
Training for the role is 4 to 6 weeks and is conducted at our headquarters in Munich and also in the field with experienced colleagues.
Your assigned region is Netherlands but you will also support the colleagues in the Netherlands and Luxemburg when needed. Based from your home office 4 out of 5 days you will be on the road in your region with occasional travel abroad.
Qualifications :
- Preferably you have completed a Bachelors or Master degree in Engineering/Technology Medical Technology or a technical or IT-related degree or you are equivalent through experience
- You enjoy hands-on work on high-tech equipment
- You are also interested in computer technology IT-networks and software
- Self-planning organization and implementation of all service activities
- Adapt in working as part of a team or individually.
- Good communication skills
- Willingness to travel within the Benelux area and abroad
- Fluent in English. Additional language knowledge (French Dutch) will be considered a plus
Additional Information :
- A mutually-supportive international team
- Meaningful work with a lasting impact on medical technology
- Company car cell phone laptop - also for private use
- Flexible working hours as well as homeoffice
- Regular after work team and company events
- Comprehensive training and continuing education opportunities
Ready to apply We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Tatjana von Freyberg
Remote Work :
No
Employment Type :
Full-time
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.Serving physicians, medical professionals and patients i ... View more
