Sales Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Sales Operations Manager is responsible for building managing and continuously improving the operational engine that powers dopays revenue growth. This role ensures that our sales organization is efficient data-driven compliant with process and supported with the right tools and insights to reachand exceedsales targets.
Core focus areas include CRM administration sales process design analytics & reporting pipeline integrity enablement collaboration and performance optimization.
Requirements
Key Responsibilities
Sales Infrastructure & Process Optimization
- Design implement and continuously refine the end-to-end sales operating model.
- Streamline workflows across Inside Sales SME Mid-Market Enterprise & SDR teams.
- Define clear process documentation handoff rules SLAs pipeline stages and forecasting cadence.
- Drive adoption of best practices across qualification data entry discipline meeting flow and follow-ups.
CRM & System Ownership
- Own HubSpot (and related tooling) as the single source of truth for pipeline management.
- Monitor deal stages pipeline hygiene activity logging and data completion daily.
- Enforce discipline in lead account and opportunity management.
- Work closely with sales managers to ensure CRM integrity and clean reporting.
Data Insights & Reporting
- Build dashboards and analytics to track performance vs targets across teams.
- Deep-dive into conversion rates cycle times segment productivity ACV trends win/loss metrics.
- Identify bottlenecks drop-off points and efficiency gaps across the sales funnel.
- Deliver weekly monthly and quarterly revenue insights to leadership with clear action recommendations.
Sales Performance & Funnel Management
- Own forecasting process and ensure visibility into weekly/monthly revenue trends.
- Drive rhythm of business: pipeline reviews deal audits planning sessions.
- Track lead sources: Marketing SDR Prospecting Referralsand attribute impact accurately.
- Ensure we have the operational capacity to scale toward dopays quarterly cardholder company acquisition goals.
Enablement Training & Continuous Improvement
- Diagnose performance gaps using data rather than intuition.
- Work with L&D to design training programs.
- Support onboarding of new reps with structured playbooks and capability ramps.
- Build a feedback loop between Sales Product and Customer Success to drive feature improvement and retention.
Tooling Automation & Efficiency
- Recommend new tools or integrations that boost productivity visibility or forecasting accuracy.
- Automate reporting activity reminders and data clean-up processes where possible.
- Partner with marketing to optimize lead scoring & routing for speed-to-contact.
Success Metrics (what great looks like)
- CRM accuracy >98% across pipeline data & deal hygiene
- Improved conversion rates across segments (Lead SQL Win)
- Increased forecast accuracy and visibility over pipeline health
- Reduced sales cycle time for SME / Mid-Market / Enterprise
- % of reps achieving quota month over month
- Improved onboarding speed and skill uplift through L&D enablement
- Operational readiness to support dopay scaling toward targets
Ideal Profile
- 48 years experience in Sales Operations RevOps or Commercial Analytics.
- Proven track record managing CRM systems (HubSpot strongly preferred).
- Strong analytical capability; fluent in dashboards Excel/Sheets and reporting automation.
- Experience supporting sales teams with 20 reps across multiple segments.
- Excellent process design thinkingability to simplify structure and execute.
- Comfortable working with cross-functional teams: L&D Marketing Product CS.
- High ownership mentality proactive problem-solver data-first decision-maker.
- Data driven and strong communication skills.
Benefits
Why Join dopay
- Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets.
- Work with a dynamic and diverse team focused on innovation growth and delivering value to our clients and their employees.
- Competitive salary and benefits with opportunities for career growth and professional development.
If you are a proactive data-driven marketer who thrives on building customer relationships and driving long-term value wed love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
At dopay, we're not just building a fintech company—we're changing lives. Our goal is to make financial inclusion a reality for workers across emerging markets, starting with Egypt. Whether it's helping employees access their wages instantly or empowering them to save for their future ... View more
