Engineering Application Support Specialist

This is for a Hybrid role in Ottawa ON.

Position Summary

Thales is looking to hire an Engineer Application Support Specialist to provide technical support related to Engineering applications and the environment they are hosted in from an infrastructure installation/configuration customization and administrative user support role. Responsible for maintenance of the environment (i.e. hardware upgrades server patches application updates/upgrades) responding to configuration and customization needs of the engineering users and providing administrative functions and end user support to the engineering community.

Key Areas of Responsibility

• Maintain inventory/stock of current environment including hardware applications/patches users and licenses.

• Work with IS/IT in determining infrastructure and security requirements for engineering environment and associated applications/tools.

• Perform installation and configuration for new applications and as required when upgrading applications; Work with engineers on determining requirements for tools and perform customizations as required; Set up security certificates for applications as required; Administer roles user/group management security/access for applications; Provide end-user support for application level requests.

• Participate in corporate/group level engineering forums/working groups to understand future roadmaps into Engineering applications and to communicate/advocate for TCDS needs.

Basic Qualifications

• Experience in dealing with IS/IT or Engineering level applications from either an end user or administrators point of view.

• Bachelors degree or college diploma in Computer Science Computer Tech or Engineering related discipline.

• Experience with the following applications is preferred but not required: Jira Confluence Git Jenkins Windchill (or alternative PLM tool) SharePoint Nexus/Artifactory SonarQube Enterprise Architect Azure Dev Ops.

• Understanding of IS/IT infrastructure (networking security hardware etc.); Basic scripting (Powershell Python etc.).

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

• Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

• Company paid holidays vacation days and paid sick leave.

• Voluntary Life AD&D Critical Illness Long-Term Disability.

• Employee Discounts on home auto and gym membership.
  

Why Join Us

Say HI and learn more about working at Thales click here.

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The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.