Senior Product Associate Fraud Assessment Trust & Security

Join Trust & Security where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.

As a Senior Product Associate Fraud Assessment in Trust & Security you will help shape technology solutions that safeguard our customers and the firm. You will collaborate across business and technology teams to deliver high-quality requirements and ensure solutions provide an exceptional client experience. Your work will drive innovation in fraud detection and risk management making a meaningful difference every day.

• Partner with product owners data scientists and fraud strategists to deliver customer-focused solutions
• Support product roadmap and pipeline development and maintenance
• Schedule and lead technical elaboration and JAD sessions with stakeholders and technology partners
• Gather and translate system requirements into use cases user stories and functional specification documents
• Define and write API specifications including request/response data structures (JSON YAML Avro XML)
• Create technical process flows data flow diagrams swim-lane diagrams and sequence diagrams
• Document user personas and build requirement artifacts and mapping documents
• Support internal and functional testing using tools such as Postman or SOAP UI
• Work closely with the System User Acceptance Test team to ensure thorough testing of scenarios
• Serve as the primary liaison between business architecture development and testing teams
• Manage interdependencies between product releases and delivery activities

• Bachelors degree in engineering computer science technology or related field
• 3 years of experience in product technology or financial services
• Extensive experience in technical business analysis in a related industry
• Experience with service-oriented design and technology (Rest APIs micro services Kafka webservices MQ messaging)
• Experience with cloud solutions and/or RDBMS
• Excellent communication interpersonal and analytical skills
• Ability to interpret and share concepts clearly with varied audiences
• Comfortable creating and presenting recommendations to leadership
• Ability to interview stakeholders and quickly understand new concepts
• Self-starter with strong problem-solving skills and ability to deliver actionable insights
• Proficiency with project tracking and process documentation tools (Confluence JIRA Visio)

• Advanced degree
• Experience with fraud risk and originations products
• Prior web-based development experience (J2EE web services API development data streaming)
• Prior experience in financial or banking institutions especially with digital or payments-related products