A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Position Purpose
To be a passionate host at the hotel and ensure that all assigned laundry duties are executed efficiently and in line with our policies and standards.
Duties & Key Responsibilities
Being a Great Team Member
Come to work every day with a smile on your face
Be a reliable and motivated member of the Housekeeping team
Communicate clearly and constructively with team members in all areas of the hotel to help deliver great brand-unique guest experiences at our hotel.
Always deliver fair share in team tasks and support colleagues whose workload may temporarily be heavy this includes helping out in rooms cleaning F&B service and stewarding
Provide constructive suggestions/feedback to your Line Manager on products processes and procedures to contribute to our continuous improvement efforts
Be aware of planned team meetings and learning sessions and attend as required
Show interest in learning something new every day.
Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
Volunteer to participate in company campaigns like Travel with Purpose or TM committees
Execute duties as assigned by the Hotel Leadership team
Be open to acquiring new knowledge and skills in areas such as guest service stewarding kitchen or maintenance to be able to provide support to these departments where required and at the same time improve chances of a faster career progression
Laundry Specifics
Organise your work area to be able to execute assigned laundry tasks effectively & efficiently to the required standard and in line with our quality and service standards
Ensure that laundry is completed in a timely and efficient manner enhancing the guest experience at our hotel
Carry out other cleaning duties as required (e.g. cleaning stayover rooms or public areas) and assigned by HSK team leader or GOM.
In the absence of HSK Team Leader follow instructions of HSK Supervisors in charge of their shift.
EOE/AA/Disabled/Veterans
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.