Senior DevOps Engineer
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Senior DevOps Engineer
Job No: 677974
Auckland
Permanent Full Time
IT
NZ-B5
At Suncorp were dedicated to delivering seamless customer experiences by proactively managing and enhancing our Genesys Cloud platform. Were looking for a Senior DevOps Engineer who thrives on improving critical applications automating processes and supporting the delivery of strategic customer this role youll drive Genesys Cloud feature development automation initiatives and enable teams to deliver high-quality scalable solutions that make a tangible impact for our clients. If you enjoy solving complex technical challenges and building resilient systems that empower both engineers and customers this could be your next great opportunity.
Why Youll Love Working at Suncorp
When you join Suncorp youre not just taking on a job youre embarking on a career with a company that values your growth well-being and success. Heres what we offer:
- Free life salary continuance & trauma insurance cover
- Discounts on Vero & Southern Cross medical insurance
- Flexible leave (up to four days per year in addition to annual leave)
- Positive inclusive team environment - where individuality is celebrated
- Flexible work arrangements supporting a healthy work/life balance
- $250 annually for gym membership or hobbies
- Ongoing learning & development opportunities
- Opportunity to join the employee share plan
What Youll Do
- Proactively deliver and refine all Genesys Cloud features ensuring the platform supports critical customer-facing operations.
- Support and maintain the Genesys Cloud critical application re-engineering run support functions to reduce technical headwinds.
- Drive strategic delivery of the customer roadmap through automation operational improvements and backlog management.
- Lead continuous improvement initiatives within the team institutionalising knowledge and building a high-performing self-organising team.
- Conduct root cause analysis and implement solutions to prevent recurring issues and improve system reliability.
- Collaborate with internal and external stakeholders including AU and NZ platform owners to support licensing roadmap engagement and operational improvements.
- Leverage scaled agile practices and Jira to plan sprints manage pipelines of work and maintain auditable product journey maps.
What Youll Bring
- Minimum of 5 years industry experience in a relevant engineering or DevOps role.
- A background in risk security and privacy disciplines
- Proven expertise with Genesys Cloud including certification and deep knowledge of all Cxfeatures.
- Hands-on experience with automation tools with a strong track record in scripting (PowerShell or Python)
- PowerBi historical and real time management information
- Strong background in AI configuration and refinement within enterprise environments
- Experience with SOC 2 and AWS overarching controls cloud engineering and application security principles.
- API
- Genesys App foundry
- Salesforce integration and development is highly desirable.
- Strong capability in monitoring and reporting tools (Dynatrace synthetic monitoring Power BI) Service Now.
- Excellent communication skills with the ability to collaborate across technical and non-technical teams.
- Strong problem-solving mindset continuous improvement focus and passion for building robust scalable systems.
- Tertiary qualification in IT and/or Business or equivalent industry experience (desirable).
Apply Today
If this sounds like the opportunity youve been looking for apply today and play a key role in shaping the future of automation and platform engineering at Suncorp!
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace please contact for a confidential conversation.
Advertised: New Zealand Daylight Time
Applications close: New Zealand Daylight Time
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Key Skills
- APIs
- C/C++
- Computer Graphics
- Go
- React
- Redux
- Node.js
- AWS
- Library Services
- Assembly
- GraphQL
- High Voltage
