Relocation Support- French Speaking Customer Advisor

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone email and chat.
Assist customers with product-related questions order issues and technical concerns.
Escalate complex cases to the appropriate team for further resolution.
Ensure customer satisfaction by offering clear accurate and effective solutions.
Record and document customer interactions and outcomes in the CRM system.

Qualifications

Fluency in French (C2 level) with strong communication skills in English (B2 level or higher).
Excellent problem-solving skills and a keen attention to detail.
Flexibility to work in rotational shifts including weekends and public holidays.
No prior experience required open to entry-level candidates.
Ability to work on-site in Lisbon.

What We Offer

Competitive salary and benefits package.
Private health insurance.
Comprehensive training to ensure your success in the role.
A collaborative and supportive work environment.
Opportunities for career development and progression within the company.

Key Responsibilities Respond promptly and professionally to customer inquiries via phone email and chat.Assist customers with product-related questions order issues and technical concerns.Escalate complex cases to the appropriate team for further resolution.Ensure customer satisfaction by offering c...