Travel Support & Coordination Agent

Karachi - Pakistan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Responsibilities:

Booking & Planning: Research book and manage flights accommodations ground transport and activities for individuals or groups.
Client Communication: Serve as the primary point of contact via phone email and chat addressing queries and providing itinerary details.
Coordination: Liaise with airlines hotels car rental agencies and other suppliers to confirm arrangements.
Issue Resolution: Troubleshoot and resolve unexpected travel issues (changes cancellations emergencies) promptly and effectively.
Documentation: Prepare and manage travel documents tickets and expense reports.
Record Keeping: Maintain accurate client travel files and records.
Budget & Policy: Ensure bookings comply with travel policies and manage expenses within budgets.
Policy Development: Contribute to creating and updating travel policies and best practices.

Skills & Qualifications:

Customer Service: Excellent interpersonal communication (written/verbal) and problem-solving skills.
Must be fluent in spoken English.
Organizational: Strong multitasking time management and attention to detail.
Technical: Proficient with travel softwares and MS Office Suite.
Industry Knowledge: Familiarity with domestic/international travel routes regulations and destination specifics.
Adaptability: Ability to work under pressure and handle unexpected changes calmly.

Job Type: Contractual (6 Months)

Responsibilities:Booking & Planning: Research book and manage flights accommodations ground transport and activities for individuals or groups.Client Communication: Serve as the primary point of contact via phone email and chat addressing queries and providing itinerary details.Coordination: Liaise...