Dutch-Speaking Support Specialist

Are you fluent in Dutch and English and looking for an exciting career opportunity in a vibrant international environment Join our team in Athens Greece and become a key part of our global travel project helping customers with their travel needs!

Starting Date: January 23 2026

Your Role & Responsibilities

As a Dutch-Speaking Travel Support Specialist you will be the first point of contact for our customers ensuring a smooth and positive experience throughout their travel journey.

• Customer Communication: Provide exceptional support to Dutch-speaking customers via phone email and chat regarding their travel bookings and inquiries.
• Booking Management: Assist customers with reservations cancellations amendments and general questions related to flights hotels and travel packages.
• Issue Resolution: Efficiently troubleshoot and resolve travel-related issues complaints and technical queries using system tools and support documents.
• Accurate Record-Keeping: Maintain detailed and accurate records of customer interactions and transactions in the Customer Relationship Management (CRM) system.
• Product Knowledge: Develop and maintain a comprehensive understanding of the travel products services and policies to offer informed advice and solutions.

Requirements & Qualifications

Must-Have

• Language Skills: Fluent (C1 level or higher) in both Dutch and English (written and verbal communication).
• Eligibility: Must possess one of the following valid documents for working in Greece:
  • EU/EEA Citizenship (Passport or National ID).
  • Residence Card with Full Market Access to the Greek labour market.
• Technical Proficiency: Solid computer literacy and comfortable with technology (e.g. handling multiple applications quick typing).

Good to Have

• Experience: Previous experience in a customer-facing role particularly within the travel hospitality or customer service industries is a strong advantage but not mandatory. Full training will be provided.
• Soft Skills: Excellent problem-solving skills a strong customer-first mindset and the ability to remain calm and positive under pressure.

Compensation & Benefits

We offer a competitive package designed to support your career and life in Athens.

• Gross Monthly Salary: 1500
• Meal Allowance: Daily meal vouchers/allowance.
• Health Coverage: Comprehensive Private Health Insurance.
• Career Growth: Clear path for professional growth and development within a multinational company.
• Equipment: All necessary company equipment will be provided.
• Additional Benefits: Access to various other employee benefits (e.g. performance incentives wellness programs etc.).

Work Details

• Location: Athens Greece.
• Employment Type: Full-time.
• Working Hours: Rotative shifts covering hours from Monday to Sunday 08:00 to 00:00 (Midnight). You must be flexible to work various shifts within this window.
• Start Date: 23rd of January 2026.

Relocation Support

We understand moving abroad is a big step. We offer relocation support to help you settle comfortably in Athens.

Ready to start your adventure in sunny Athens Apply now to join our international team!