Role: Fusion ERP Fin Functional - Revenue Management Channel Revenue Management Receivables Collections
Location: Austin TX (Onsite role) Key Responsibilities
-
Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
-
Provide excellence in customer service support track-incidence diagnosis replication troubleshooting and resolution of complicated and critical cases.
-
Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
-
Interact directly with customers follows through on all assignments and takes ownership of customer issues.
-
Consult with Management in directing resolution of critical customer situations.
-
Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
-
Creation/review of Knowledge Articles.
-
Stay up to date on Oracle ERP advancements recommending best practices and continuous improvements.
-
Contribute to a collaborative knowledge-sharing team culture.
Qualifications & Skills
Mandatory:
-
Bachelors degree (BE BTech MCA) or MBA in Finance.
-
Minimum 5 years of experience in Implementation support or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance AR AP Revenue Management Collections Expenses etc..
-
Primary Expertise in Revenue Management (RMCS) Accounts Receivable Channel Revenue Management Collections
-
Deep functional understanding of financial processes and ERP solution areas.
-
Strong analytical and problem-solving skills.
-
Ability to thrive in a fast-paced dynamic environment with minimal supervision.
-
Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
-
Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios.
-
Should have the ability to read and decipher software Log and Trace files as well as the ability to act upon the finding to determine a problem resolution.
-
Work with users to troubleshoot and resolve issues answers business questions provides data analysis.
-
Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
-
Conduct training and knowledge sharing sessions.
Good-to-Have:
-
Excellent communication and interaction skills including stakeholder and team facilitation.
-
Hands-on Configuration experience on at least one or more modules
Fusion Cash Management
Tax Module
Fusion Fixed Asset
Fusion GL Accounting Hub
-
Knowledge of Fusion Cloud architecture setup manager and activities.
-
Knowledge of FBDI and OTBI reports development.
-
Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources such as legacy systems and third-party applications.
-
Knowledge on US Tax Requirements.
-
Knowledge of Security setup would be an added advantage.
-
Basic Experience in one of the following areas is seen as an advantage:
SQL
BIP
OTBI
Redwood
-
Strong learning orientation so you keep abreast of the emerging business models/processes applications product solutions product features technology features and use this learning to deliver value to customers on a daily basis.
-
Demonstrated experience in Managed Services that include Client Relationship Management Offshore Delivery Management Project/Program Management contribution to Business & Revenue Growth significant contributions in the area of successful delivery of KPIs to the customer.
Role: Fusion ERP Fin Functional - Revenue Management Channel Revenue Management Receivables Collections Location: Austin TX (Onsite role) Key Responsibilities Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ...
Role: Fusion ERP Fin Functional - Revenue Management Channel Revenue Management Receivables Collections
Location: Austin TX (Onsite role) Key Responsibilities
-
Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion ERP solutions.
-
Provide excellence in customer service support track-incidence diagnosis replication troubleshooting and resolution of complicated and critical cases.
-
Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
-
Interact directly with customers follows through on all assignments and takes ownership of customer issues.
-
Consult with Management in directing resolution of critical customer situations.
-
Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
-
Creation/review of Knowledge Articles.
-
Stay up to date on Oracle ERP advancements recommending best practices and continuous improvements.
-
Contribute to a collaborative knowledge-sharing team culture.
Qualifications & Skills
Mandatory:
-
Bachelors degree (BE BTech MCA) or MBA in Finance.
-
Minimum 5 years of experience in Implementation support or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance AR AP Revenue Management Collections Expenses etc..
-
Primary Expertise in Revenue Management (RMCS) Accounts Receivable Channel Revenue Management Collections
-
Deep functional understanding of financial processes and ERP solution areas.
-
Strong analytical and problem-solving skills.
-
Ability to thrive in a fast-paced dynamic environment with minimal supervision.
-
Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge.
-
Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios.
-
Should have the ability to read and decipher software Log and Trace files as well as the ability to act upon the finding to determine a problem resolution.
-
Work with users to troubleshoot and resolve issues answers business questions provides data analysis.
-
Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
-
Conduct training and knowledge sharing sessions.
Good-to-Have:
-
Excellent communication and interaction skills including stakeholder and team facilitation.
-
Hands-on Configuration experience on at least one or more modules
Fusion Cash Management
Tax Module
Fusion Fixed Asset
Fusion GL Accounting Hub
-
Knowledge of Fusion Cloud architecture setup manager and activities.
-
Knowledge of FBDI and OTBI reports development.
-
Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources such as legacy systems and third-party applications.
-
Knowledge on US Tax Requirements.
-
Knowledge of Security setup would be an added advantage.
-
Basic Experience in one of the following areas is seen as an advantage:
SQL
BIP
OTBI
Redwood
-
Strong learning orientation so you keep abreast of the emerging business models/processes applications product solutions product features technology features and use this learning to deliver value to customers on a daily basis.
-
Demonstrated experience in Managed Services that include Client Relationship Management Offshore Delivery Management Project/Program Management contribution to Business & Revenue Growth significant contributions in the area of successful delivery of KPIs to the customer.
View more
View less