Agile Coach & Scrum Master (Jira, Kanban, ServiceNow)

Job Title : Agile Coach & Scrum Master (Jira Kanban ServiceNow)

Location: Atlanta GA (Hybrid -Local Candidates only)

We are currently seeking candidates who meet the following qualification

Agile Facilitation & Coaching

• Facilitate and strengthen Scrum events including daily stand-ups sprint planning reviews retrospectives and backlog refinement.
• Train and support IT Team Leads to independently lead Agile ceremonies and maintain strong organizational awareness.
• Promote best practices for story writing task prioritization and collaboration across teams.

Team Coaching & Empowerment

• Coach IT Team Leads and their teams on Scrum and Kanban principles to enhance self-organization and continuous improvement.
• Hold IT Team Leads accountable for aligning work with IT leadership priorities.
• Train teams to proactively address issues recommend solutions and manage incidents collectively.

Impediment Analysis & Removal

• Guide IT Team Leads in identifying blockers managing incidents and facilitating dependency analysis.
• Ensure impediments are addressed promptly using communication and project management tools.

Backlog Management

• Collaborate with Technical Leads and IT Management to maintain a clear prioritized and well-groomed product backlog aligned with organizational needs.

Promote Continuous Improvement

• Facilitate retrospectives and ensure follow-through on actionable improvement items.
• Establish processes that prevent improvement actions from being overlooked.

Process Adherence

• Reinforce adherence to Scrum for development teams and Kanban for operations/infrastructure.
• Encourage the use of Kanban principles such as WIP limits workflow visualization and documenting repeatable tasks.

Collaboration & Alignment

• Coach Scrum and Kanban teams to improve communication and work toward successful incremental deployments.
• Support alignment between developers operations and other stakeholders.

Drive Team Effectiveness

• Enhance team performance by documenting training best practices and creating a living Working Agreement.
• Clarify roles responsibilities and expectations to reduce ambiguity and improve delivery outcomes.

• Strong knowledge of Scrum and Kanban methodologies including underlying principles.
• Excellent facilitation coaching and mentoring abilities with strong documentation skills.
• Ability to analyze and resolve team impediments and conflicts.
• Experience managing and prioritizing product backlogs aligned with leadership priorities.
• Strong communication skills enabling collaboration with technical leads architects PMs security teams and stakeholders.
• Deep understanding of Kanban principles: workflow visualization WIP limits and process optimization.
• Solid understanding of Scrum best practices for daily scrums alignment risk analysis and iterative delivery.
• Demonstrated servant leadership mindset focused on team empowerment and self-organization.
• Proficient in:
  • Atlassian Suite (Jira Confluence)
  • ServiceNow (ITSM & Agile Modules)
  • MS Teams & Office 365
• Agile Certification required - minimum Scrum Master certification.
  
  If you meet these qualifications please submit your application via link provided in Linkedin.
  Kindly do not call the general line to submit your application.