Dynatrace Engineer (SaaS)

Must Have Technical/Functional Skills
- Expertise in Dynatrace Platform management experience in leading the Dynatrace platform maintenance
team including Managed vs. SaaS SaaS migration monitoring configurations dashboards and alert setup
- Experience in Dynatrace Intake request management
- Agile-based delivery experience
- Good Hands-on experience with Azure DevOps for Project tracking SharePoint Teams collaboration
Excel and Gantt charts
- Deep understanding of Observability Concepts metrics logs traces and synthetic monitoring
- Experience in managing NPE/PROD upgrades Cloud ActiveGate and OneAgent deployments
- Understanding of Cloud & Infrastructure Fundamentals familiarity with hosting Dynatrace components
on GCP AWS or Azure environments
- APIs for Dynatrace data ingestion integration knowledge
- VITs/cVITs management
Roles & Responsibilities
- Lead and mentor team of engineers for Dynatrace platform management services ensuring alignment
with project goals
- End-to-end delivery of Observability Dynatrace platform monitoring solutions managing timelines and
risks
- Collaborate with Product owners Developer architects and business stakeholders to define
requirements and prioritize deliverables
- Maintaining intake process guidelines compliance checks and audit readiness
- Maintaining dashboards and reports (Azure DevOps)
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Internal Use Only Page 2 of 2
- Escalation point for technical issues providing guidance and resolution strategies
- Driving Agile ceremonies and coaching team best practices
- Sprint planning backlog refinement daily stand-ups retrospectives release planning and coordination
- Identify and implement Continuous improvements within the team to enhance efficiency
- Communicate Progress risks and mitigation plans effectively to stakeholders
Generic Managerial Skills If any
- Excellent communication and stakeholder management skills must
- At least 2 years of experience in managing technical/engineering/Dynatrace team
- Ability to lead and guide a technical/engineering team responsible for Dynatrace platform maintenance
solutions
- Expertise in balancing workloads and ensuring team performance for critical platform operations
- Skilled in planning prioritizing and managing platform upgrades deployments and maintenance
activities
- Skilled in coordinating with cloud infrastructure application and vendor teams for deployments
- Strong capability to engage with business and technical stakeholders provide status updates
Key Words to search in Resume
Dynatrace SaaS Agile Agile delivery Scrum master lead team lead
Pre-Screening Questionnaire
Experience in managing an engineering team
Experience in Dynatrace managed SaaS migration projects or delivery
Experience in agile-based delivery
Experience in Scrum ceremonies and activities