Manager of IT Operations

***THIS IS AN ON-SITE POSITION LOCATED IN AURORA OHIO***

About Us:

LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability innovation and customer satisfaction we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing financial computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Position Description: Manager of IT Operations

Oversee the daily management of LayerZeros IT environment ensuring systems run efficiently securely and in alignment with business needs. This role requires a hands-on leader who can balance technical expertise with operational oversight while building scalable processes and supporting a high-performing team.

Primary Duties:

Operational Oversight

Manage day-to-day IT operations including servers networks cloud platforms and end-user support.

Ensure system uptime performance and reliability across all business units.

Oversee incident response troubleshooting and root cause analysis.

Team Leadership

Lead and mentor IT staff fostering professional growth and accountability.

Coordinate workload priorities and schedules to meet service-level expectations.

Build a culture of collaboration and continuous improvement.

Process & Systems Management

Develop and enforce IT policies procedures and standards.

Implement monitoring tools and dashboards to track performance and risks.

Drive automation and efficiency in IT workflows.

Security & Compliance

Partner with security teams to ensure compliance with industry standards and regulations.

Oversee patch management access controls and data protection practices.

Support audits and risk assessments.

Strategic Contribution

Provide regular updates to leadership on IT performance risks and opportunities.

Align IT operations with business priorities and growth initiatives.

Contribute to long-term planning for infrastructure scalability and resilience.

Skills and Experience:

Bachelors degree in Information Technology Computer Science or related field.

5 years of IT operations experience with at least 2 years in a leadership role.

Strong knowledge of network administration cloud services and enterprise systems.

Experience with ITIL practices service desk management and vendor coordination.

Excellent communication and problem-solving skills.

Proven ability to lead teams and manage complex technical environments.

What We Offer:

Competitive pay with performance incentives

100% company-paid medical dental and vision

401(k) with company match

3 weeks PTO 8 paid holidays and 2 floating holidays

Why You Will Love Working with Us:

Impact: Develop your skills and expertise in a rapidly growing industry with your work directly influencing the success of mission-critical projects.

Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.

Collaborative spirit: Work closely with engineers marketers and other professionals to bring ideas to life.

Grow with us: We are committed to your personal and professional development offering endless opportunities to improve your skills and advance your career.

At LayerZero we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity and we are committed to creating an inclusive environment for all employees.