Customer Success Manager SureStep

Strengthen every partnership. Build with intention. Drive customer success!

The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. This role involves executing on strategic programmes driving awareness of funded solutions and serving as an expert in a specific Microsoft workload (Azure). Youll work closely with a team of specialists who are driving growth in our Microsoft Azure business. Together with the management team and European stakeholders youll collaborate to achieve shared success.

Were not here to sell you a job. Were here to invite you into a culture that values curiosity celebrates diverse perspectives and believes that great leadership starts with listening.

If youre passionate about collaboration building strong relationships and delivering results with accountability and clear communication this is your opportunity to make a real impact.

Why Youll Love Working Here

Heres a list of some of our perks but what really sets us apart is the way we work together. Were big on trust transparency and making space for moments that matter.

• Hybrid working.

• Private healthcare matched pension enhanced parental & family leave.

• Moments that matter paid time off (yes even for your pets birthday).

• Four Business Resource Groups supporting inclusion and belonging.

• Clear progression paths and benchmarked salaries.

• Sustainability - were building a greener future. Weve reduced energy consumption in our UK offices by 19.2% year-on-year - its not just a goal its a commitment.

• A culture that values every voice and celebrates diverse perspectives.

• These values drive everything we do theyre not just posters on the wall:

• Own it

• Grow and Win

• Dare to Go

• Do the Right Thing

We believe that when our values guide our actions we build stronger teams deeper relationships and a future full of possibility.

Were proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process just ask.

What Youll Be Doing

• Identify and pursue new business opportunities within the partner base.

• Proactively recruit new partners and expand the partner network.

• Execute strategic programmes to drive partner engagement and growth.

• Support the awareness and delivery of funded solutions that align with end customers needs and business objectives.

• Build and maintain strong relationships with partners and key stakeholders.

• Serve as an expert in a specific Microsoft workload (Azure Modern Work or Business Applications).

• Collaborate with internal teams to ensure seamless delivery of solutions.

• Monitor and report on sales performance and programme effectiveness.

• Deliver exceptional Proof of Execution (POE) to management.

• Stay up-to-date with industry trends and Microsoft product developments.

What Youll Bring

Were not looking for perfection - were looking for passion purpose and a track record of making things happen

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• 2-3 years of professional sales experience with a proven track record.

• Strong communication and relationship-building skills.

• Excellent telephone manner and attention to detail.

• Strategic mindset and commercial awareness.

• A growth mindset and a drive to learn improve and make a difference.

• Comfortable working cross-functionally and managing multiple priorities.

• Tech experience helps but curiosity and adaptability matter more.

If youre excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration apply now and lets do great things together.

#LI-CG1

Key Skills

At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!