Call Center Representative – Physical Therapy Clinic
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Job Location:
Brighton, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Answer incoming phone calls in a courteous professional manner
- Schedule confirm and reschedule patient appointments
- Provide information about our services therapists and clinic policies
- Verify insurance coverage and collect necessary patient details
- Assist with appointment reminders follow-ups and general inquiries
- Accurately enter and update patient information in the scheduling system
- Communicate effectively with clinical staff to ensure smooth workflow
Qualifications :
- Previous experience in a medical call center or healthcare office (preferred but not required)
- Excellent verbal communication and customer service skills
- Strong attention to detail and ability to multitask
- Familiarity with medical terminology and insurance verification is a plus
- Proficient with computers scheduling software and basic office tools
- Bilingual (English/Spanish) a plus
Additional Information :
- Competitive pay and growth opportunities
- Supportive and collaborative team environment
- On-the-job training and development
- Health benefits (for eligible employees)
- Meaningful work helping people improve their quality of life
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Patient Care
- Anatomy Knowledge
- Physiology Knowledge
- Medical office experience
- Office Experience
- Patient Assessment
- Pediatrics Experience
- Home Care
- Front Desk
- Teaching
- Heavy Lifting
- Patient Service Experience
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
