Salesforce Team Lead & Functional Consultant

Mission of the Role

As a Salesforce Team Lead & Functional Consultant you will play a dual role:

1. Coaching and developing people

You guide support and mentor consultants to help them grow professionally and deliver high-quality work.

2. Delivering successful Salesforce projects

You remain hands-on as a Salesforce Functional Consultantleading analysis solution design configuration testing training and go-lives.

This combination places you at the heart of our Salesforce team bridging customers colleagues and our business unit.

Key Responsibilities

Team Leadership & People Development

• Act as the first point of contact for your team members.
• Take an active role in recruitment: screening interviewing and selecting new colleagues.
• Ensure a high-quality onboarding and smooth integration of new employees.
• Follow up on day-to-day topics: TRM illness leave approvals staffing.
• Help team members maintain an up-to-date CV and prepare them for customer interviews and project assignments.
• Prepare and conduct Performance & Career Review conversations.
• Guide team members in their professional development growth paths and internal mobility.
• Hold regular one-to-one meetings to discuss performance mindset and attitude.
• Advise People & Competence Managers on training promotions performance and compensation topics.

Salesforce Functional Consulting

• Translate business requirements into effective scalable Salesforce solutions.
• Understand analyse and challenge customer processes in marketing sales and service.
• Take ownership of your part of each project and coordinate closely with teammates.
• Contribute to or lead analysis solution design configuration testing documentation training and go-live.
• Engage proactively with customers to understand their strategic goals and advise on best practices.
• Contribute to pre-sales efforts and proposals to support Inetums growth.
• Work at customer sites from home or from one of our offices (Ghent Mechelen Braine lAlleud).

Qualifications :

Your experience & expertise

• You are an experienced Salesforce Consultant with multiple core certifications (Admin Sales Cloud Service Cloud ).
• You have at least 3 years of functional/technical experience in Salesforce implementation projects.
• Strong understanding of CRM processes and industry best practices.
• Experience in Public Sector Financial Services or Manufacturing is a plus.
• Salesforce Industries experience or accreditations are a plus.
• Fluent in English and Dutch; French is an asset.

Your personality & mindset

• You are a respected team player and natural mentor.
• You are passionate about helping people grow and succeed.
• You communicate clearly and confidently both verbally and in writing.
• You handle stress well and thrive in a multi-focus role.
• You work proactively constructively and with a pragmatic mindset.
• You have a commercial attitude and enjoy building strong customer relationships.
• You are an Inetum ambassador who embodies our values.

Additional Information :

• A meaningful career where you make a real impact on people and organizations.
• A culture of continuous learning with extensive training opportunities.
• Flexibility: home office satellite offices customer locations.
• Strong work-life balance with 32 days of annual leave.
• A company car with national fuel/charging card or a mobility allowance.
• Group insurance and hospitalization insurance.
• A competitive salary package reflecting your experience and contribution.

Remote Work :

Yes

Employment Type :

Full-time