Chief Program Officer

Position Summary

The Chief Program Officer (CPO) serves as a critical member of the executive management team providing executive leadership for OBTs youth workforce development adult education and career pathways initiatives. Reporting to the Co-CEO of Organizational Advancement the CPO oversees the day-to-day operations of all OBT programs to support effective learning for the OBT community. This role ensures programsremainresponsive to industry needs while achieving integration consistency and excellence across multiple sites and departments.

The CPO will articulate and implement the strategic vision of the agency; oversee a significant portfolio of youth and adult workforce development programs and related services; evaluate program effectiveness to provide ongoing feedback; promote and diversify funding through effective resource stewardship; raise the agencys profile through external communications; provide mentoring guidance supervision and professional development to all leadership staff; and enhance organizational structure by staying abreast of developments in workforce and economic development.

The CPO oversees a program portfolio that includes: 1) youth education and job training; 2) adult education and literacy; and 3) adult workforce training and career pathways.

Essential Job Functions and Responsibilities

Strategic Partnerships and Representation

1. Represent OBT in key collaborative relationships with government agencies community partners employers and advanced training organizations.

1. Serve asliaisonto key government agencies particularly the New York City Department of Youth and Community Development (DYCD) OBTs largest government funder as well as corporate foundation and individual donors.

1. Build andmaintainstrategic partnerships to address service gaps meet funder obligations and enhance program delivery and participant retention.

1. Actively engage with the workforce development sector to drive innovation and expand opportunities for participants.

1. Represent OBT and the Co-CEOs on relevant committees task forces speaking engagements conference panels and training events.

Organizational Strategic Leadership

1. Collaborate with the Leadership Team on strategic planning program development and service delivery across multiple sites and departments.

1. Implement OBTs strategic plan as well asdevelopandimplementnew initiatives that reflect the organizations mission.

1. Establish annual goals for programs departments and staff tracking progress and ensuring accountability and quality standards are met.

1. Develop and implement new program ideas and pilot projects integrating successful initiatives into permanent offerings.

1. Participate in the budget development process andmaintaina high levelof fiscal responsibility for OBTs programmatic grants and contracts.

1. Contribute to fund development efforts including proposal and report writing and annual fundraising event execution.

Program Oversight and Evaluation

1. Oversee the coordination integration and delivery of all programs contracts and related services promoting collaborative relationships between program areas.

1. Ensure that the expectations of funders partners constituents clients and other stakeholders are consistently met.

1. Evaluate and enhance program curricula and service delivery to align with workforce development best practices.

1. Stay current on industry trends and integrate innovative approaches to improve participant retention and program effectiveness.

1. Collaborate with the Chief Impact Officer to ensure programs are aligned with organizationalobjectivesand data-driven insights.

1. Deepen existing and create new performance and outcome measures for outreach recruitment completion rates employment retention college enrollment and other measures core to OBTs mission.

1. Use the existing Salesforce CRM platform to increase OBTs efficiency transparency and collaborative efforts among teams.

Case Management and Supportive Services Oversight

1. Lead the agency-wide case management team to deliver comprehensive services that address barriers to employment and promote participant retention.

1. Foster collaboration among case management teams to ensure seamless service delivery and continuity of care.

1. Ensure participants have access to resources and support to achieve workforce readiness and long-term success.

Employer Engagement and Industry Readiness

1. Oversee the Career Pathways team building robust employer partnerships in key sectors such as healthcare technology hospitality and construction.

1. Develop and refine workforce readiness curricula to meet industry standards and participant needs ensuring engaging and effective delivery.

1. Execute strategies that position OBT as a leading provider of skilled talent and drive community impact and generational change.

Participant Retention and Success

1. Develop and implement strategies to increase participant retention during and after program completion.

1. Ensure retention initiatives are integrated across all programs emphasizing a participant-centered approach.

1. Monitorretentionmetrics and use insights to drive continuous improvement.

1. Foster relationships with alumni to build long-term engagement andidentifybarriers to ongoing success.

Educational Advancement

1. Oversee programs focused on English language acquisition high school equivalency preparation and college readiness.

1. Identifygaps in educational services and implement innovative solutions to address participant needs.

1. Align educational initiatives with workforce development goals and career pathways.

Leadership and Staff Management

1. Foster a high-performing culture across the organization motivating staff to achieve vision and goals aligned with OBT core values: confidence discipline and professionalism.

1. Provide direct oversight to Program Directors to build their skills and confidence so that they can mentor encourage and motivate all staff.

1. Develop a team-based environment that inspires collaboration and innovation.

1. Identifyperformance gaps and coordinate professional development opportunities to address challenges effectively.

1. Determinestaffing plans to achieve program goals andobjectivesandparticipatein hiring decisions for new program staff.

1. Deploy resources efficiently and effectively toward organizational goals working with staff to balance workload and effort.

KnowledgeSkillsand Abilities

1. Experience working directly with people from diverse racial ethnic and socioeconomic backgrounds.

1. A passionate commitment to OBTs mission and vision.

1. A track recordin workforce development program leadership.

1. Strong leadership and team management skills with the ability to influence and collaborate across departments.

1. Exceptional communication skills both written and verbal with the ability to present complex information to diverse audiences.

1. Deep understanding of the workforce development landscape and current trends in poverty reduction strategies.

1. Proven ability to think strategically and innovatively to drive organizational growth and impact.

1. Strong ethical standards anda commitmentto data privacy and security.

1. Excellent project management skills with the ability to manage multiple initiatives simultaneously.

1. Ability to support continuous quality improvement and innovation within programs.

1. Ability to researchidentify vet and manage partnerships that support organizational priorities.

1. Team building skills that effectively motivate individual team members and teams to reach programmatic and organizationalobjectives.

Education and Experience

1. A minimum of 8-10yearsleadership experience in a nonprofit government or philanthropy overseeing multiple programs or contracts ideally at an organization serving low-income youth or communities.

1. Passion for OBTs mission and purpose andanability to communicate this passion to others.

1. Demonstrated experience managing a high-performing team in a multi-site structure to include professional development and mentorship.

1. Comprehensive working knowledge of program planning organizational structure budgeting administrative operations and fundraising.

1. Expertisein one or more of the following service areas: education youth development workforce development employment or adult education.

1. Demonstrated ability to analyze and compile complex data for planning and reporting purposes.

1. Strong relationshipbuilderwith the ability to find common ground build consensus and strengthen collaboration among diverse stakeholders.

1. Strong community awareness and astuteness.

1. Ability to successfully navigate in a fast-pacedoutcomes-driven and entrepreneurial environment.

1. Demonstrated commitment to the values of diversity inclusiveness and empowerment.

1. Bachelors degreerequired; advanced degree in Social Work Business/Public Administration or a related field is strongly desired.

Performance Metrics

1. 100% compliance with client service planning expectations and 80% goal achievement on service plans across programs participants.

1. All enrollment and programmatic expectations met across programs and funding sources.

1. Deliver a detailed annual review of partnership outcomes focusing on participant success and areas for growth.

1. Meet benchmarks for at least75% of participants overcoming key employment barriers.

1. Develop 20 long-term agreements with employers annually.

1. Achieve 300 job placements annually.

1. Increase overall positive outcomeretention rates by 35% year-over-year.

1. Ensure 75% of participants meet their educational goals.
   
   
   Salary
   
   $130-150000