Data Analyst (Experienced)
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Job Location:
Banja Luka - Bosnia and Herzegovina
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Wunder Mobility powers shared mobility operators at scale: 20M trips per year 50M daily API calls hundreds of cities. Trusted by operators like Forest GreenMobility and JOCO.
We are hiring an Experienced Data Analyst to help build a new insights product used by operators to take immediate action. Not a flood of dashboards but high-signal operationally relevant insights. Youll join a focused team of three and shape how operators understand their users revenues fleets and performance.
You will be measured on insight quality data accuracy operational impact and automation improvements.
Tasks
- Work closely with Product and Engineering to design build and iterate on a new data insights product for operators. Prioritizing clarity actionability and minimal noise
- Translate our domain model (trips revenue availability tasks operational workflows) into intuitive connected insights customers can act on
- Own key data modeling and data quality improvements: collaborate with engineering to update preprocessing scripts and expose clean analysis-ready data in Snowflake
- Build ThoughtSpot worksheets and Liveboards (or equivalent BI artifacts) that drive operator decisions while keeping the layer simple and maintainable
- Establish data contracts and documentation for core metrics (trip success availability task SLAs billing events etc.)
- Support internal operational workflows including the monthly customer billing process (active vehicle counts usage-based metrics) and progressively automate it
- Partner with Customer Success to validate insight usefulness and feed learnings back into the product
Requirements
What success looks like
90 days
- Understand core domains: trips revenues availability tasks billing and fleet access
- Ship first operator-facing insights with validated usefulness (action taken by CS or by operators)
- Identify data gaps and propose improvements to preprocessing models / Snowflake schema
- Stabilize and document the monthly billing data flow
6 months
- Deliver a cohesive set of insights used by operators weekly to improve revenues availability reduce operational toil or increase trip success
- Improve data quality and reliability by updating preprocessing scripts together with Engineering; reduce manual data stitching
- Fully automate or significantly streamline monthly billing
- Publish a metric framework and data dictionary for the insights product
Core KPIs
Accuracy and reliability of the insights surfaced to customers
- Adoption and engagement with delivered dashboards / insights
- Reduction in manual data work across Product CS and operators
- Accuracy and timeliness of monthly billing data
- Contribution to data model improvements (Snowflake preprocessing scripts)
Requirements
- 35 years experience as a Data Analyst or Analytics Engineer in a SaaS or operationally complex domain
- Strong SQL and data modeling skills; Snowflake experience is a plus (ability to collaborate on preprocessing scripts is expected)
- Ability to understand and translate business logic into clean connected data models
- Experience with BI tools like ThoughtSpot Looker Tableau etc. (ThoughtSpot is a plus but not required)
- Clear communication and structured thinking. You can explain metric definitions and trade-offs to product managers engineers and operators
- Bias for simplicity: you produce fewer higher-value insights rather than dashboards for dashboards sake
- Experience working with operational teams and supporting recurring internal processes (e.g. billing revenue reporting operational metrics)
Benefits
- Direct ownership of a new operator-facing insights product with immediate customer impact
- Influence our data model and pipeline design at the foundation level
- 25 days paid vacation
- 30-day workation once per year
- Hybrid work model: 3 days (Monday Wednesday Thursday) in our Banja Luka office 2 days remote
- Travel for team workshops or operator sessions as needed
Ready to build the data backbone that powers shared mobility operations worldwide Apply now.
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Wunder Mobility builds the software that powers shared mobility worldwide. Our platform runs 20M+ successful trips yearly, processing 50M+ daily API calls, across 500 cities in Europe, the US, and Asia. Operators like Forest (London), Green Mobility (Copenhagen), and Joco (NYC) rely o ... View more
