Event Mapping Auditor (Entry Level) GoTickets
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Event Mapping Auditor
Location: Chicago IL
Company: GoTickets
Experience: Entry-level (new grads welcome)
Overview
GoTickets is seeking an exceptionally detail-oriented Event Mapping Auditor to ensure the accuracy completeness and integrity of our event database. This role sits at the heart of our event operations helping ensure that fans can find the right event at the right venue with the right detailsevery time.
You will help manage an offshore team responsible for adding and updating event listings auditing event data for errors recommending improvements to detection systems and staying on top of major tour announcements and trending events.
If you love data accuracy enjoy spotting mistakes others miss and have a bit of OCD-level attention to detail this role is perfect for you.
Key Responsibilities
1. Event Data Accuracy & Mapping
- Review newly added events for proper mapping (artist venue date category validations).
- Audit listings for inaccuracies duplicates misclassified events or missing data.
- Maintain extremely high standards for event correctness and consistency across the platform.
- Identify patterns of recurring issues and report them to operations and engineering.
2. Offshore Team Management
- Oversee daily tasks and workflows of offshore event data specialists.
- Provide guidance corrections and feedback on event mapping errors.
- Assign auditing priorities and ensure deadlines are met.
- Maintain communication channels for questions and escalations.
(Full managerial experience not required we will train you to manage workflows and remote teams.)
3. Reporting & Quality Control Improvements
- Review reports to identify common mistake types and propose new data checks or rules.
- Work with internal teams to create or refine automated reports to catch future issues faster.
- Track error frequency resolution times and data integrity KPIs.
- Suggest operational improvements that boost event accuracy and team productivity.
4. Event Intelligence & Trend Monitoring
- Stay informed about major concert tours sports schedules entertainment announcements and venue updates.
- Notify the offshore team of breaking event news to ensure rapid database updates.
- Track popular events and ensure they are accurately represented and prioritized.
What You Bring
Required:
- Entry-level or recent graduate (any major; business analytics communications or sports/entertainment is a plus).
- Exceptional attention to detail you notice inconsistencies instantly.
- Ability to organize prioritize and multitask.
- Strong communication skills (you will coordinate tasks with offshore team members).
- Comfortable working in spreadsheets ticketing tools or database-style interfaces.
- A love for live events concerts sports or entertainment is a major plus.
Nice-to-Have (But Not Required):
- Experience in data entry QA operations auditing or catalog management.
- Experience working with offshore teams or global workflows.
- Familiarity with event venue or ticketing platforms.
Why Join GoTickets
- Be part of a fast-growing marketplace in the sports & entertainment space.
- Hands-on operational and leadership experience early in your career.
- Clear career path into operations product QA or data roles.
- Opportunity to directly improve our customer experience by ensuring event accuracy.
- Collaborative supportive environment with real ownership of your work.
Company Industry
IT Services and IT Consulting
Key Skills
- Auditing
- Time Management
- ICD-10
- Accounting
- Component evaluation
- Workers' Compensation Law
- SOX
- Microsoft Excel
- CPT Coding
- Internal Audits
- Medicare
- Bookkeeping
