Amazon is looking for a motivated individual for the profile of Senior Program Manager for S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed on-time and at the lowest possible cost.
In this critical role you will be responsible for driving forecast accuracy and operational efficiency across our global supply chain network. As a senior S&OP analyst you will leverage advanced analytics optimize global planning tools and implement process improvements to reduce forecast deviations and enhance operational productivity. Working closely with Operations Transportation and cross-functional teams you will be instrumental in developing sophisticated forecasting methodologies and standardizing planning processes across regions. This position requires a blend of technical expertise in planning systems strong analytical capabilities and the ability to drive change in a complex fast-paced environment.
This role is a blend of short term execution and long term strategic planning that requires quick decision-making with incomplete data while also thinking big and influencing the long term direction of the Amazon Brazil Fulfillment Operations.
Key job responsibilities
Forecast Optimization & Strategic Planning:
Design and implement sophisticated forecasting methodologies;
Develop statistical models to improve prediction accuracy;
Create scenario planning frameworks to address demand variability;
Partner with Operations teams to align forecasts with operational capabilities;
Lead strategic initiatives to reduce forecast deviations and biases.
Global Planning Tools & Systems Enhancement:
Evaluate and optimize input parameters in global planning systems;
Identify and correct systematic biases in planning tools;
Standardize data input methodologies across regions;
Develop validation protocols for planning system inputs;
Create feedback loops to continuously refine planning algorithms;
Coordinate with IT teams to implement system improvements.
Process Excellence & Automation:
Architect scalable forecasting solutions leveraging advanced planning tools;
Implement automation to streamline routine planning processes;
Design and maintain planning systems integration;
Establish best practices for forecast exception management;
Drive standardization of planning processes across regions.
Advanced Analytics & Performance Management:
Conduct complex statistical analysis to identify forecast deviation patterns;
Develop root cause analysis frameworks for forecast accuracy issues;
Create predictive models to anticipate operational challenges;
Quantify financial impacts of forecast accuracy improvements;
Analyze cross-regional variances in forecast accuracy.
Metrics Development & Reporting:
Establish KPIs to measure forecast accuracy and bias;
Create dashboards for real-time performance monitoring;
Develop audit protocols for forecast quality assurance;
Lead continuous improvement initiatives based on performance data;
Track and report on planning tool optimization impacts.
- Bachelors degree;
- Experience with forecasting and statistical analysis;
- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions;
- Experience delivering results for large cross-functional initiatives/projects
- Experience in business intelligence and analytics;
- Experience optimizing for short term execution while planning for long term technical capabilities;
- Experience in S&OP demand planning or similar analytical roles;
- Advanced English.
- PMP certificate or MBA in supply chain management operations engineering analytics or related field;
- Knowledge of technical skills such as coding / statistics (python R Django Spark etc.) data visualization research;
- Knowledge of ERP systems (e.g. SAP ORACLE Coupa) in large organizations;
- Experience with statistical methods (e.g. A/B Testing Regression);
- Knowledge of supply chain management concepts - forecasting planning sourcing optimization and logistics or equivalent.
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