Sr Rep, Customer Service Ops – Voice
Share
Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
What Customer Service Operations contributes to Cardinal Health
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing maintaining and enhancing customer business through contract administration customer orders and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing medical reimbursement and/or other services by acting as a liaison in problem-solving research and problem/dispute resolution
Qualifications
- Minimum 1 year of experience
- High School Diploma GED or technical certification in related field or equivalent experience
- Open to B2s (promotion) & B3s (lateral)
- Has not applied to the same role/ job family in the last 6 months
- Minimum of 3.0 / Meets/ Achieved on the last Performance Rating
- No active DAs PIPs / Not in a prescriptive period
What is expected of you and others at this level
- Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
- In-depth knowledge in technical or specialty area
- Applies advanced skills to resolve complex problems independently
- May modify process to resolve situations
- Works independently within established procedures; may receive general guidance on new assignments
- May provide general guidance or technical assistance to less experienced team members
Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.
To read and review this privacy notice click here
Required Experience:
Senior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Cardinal Health improves the cost-effectiveness of healthcare. We help focus on patient care while reducing costs, enhancing efficiency and improving quality.
