Area Manager

Kuwait City - Kuwait

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Name : Area manager

One of our clients in the restaurant & hospitality industry-a fast-growing chef-driven café group is looking for an Area Manager to steer its next phase of expansion. Operating a portfolio of company-owned locations and a central production kitchen the brand delivers elevated Mediterranean-Italian fare signature desserts and specialty coffee to a rapidly growing guest base.

Position Summary

The Area Manager is responsible for supervising and steering the performance of multiple branches within our clients fast-casual café concept. This role safeguards consistent operational standards product quality customer satisfaction and financial results across every assigned location. By combining rigorous process control with hands-on leadership the Area Manager keeps each unit efficient profitable and ready for the brands aggressive expansion plan.

Location: Kuwait

Years of Experience: Minimum 3-5 years of experience in F&B operations with multi-branch supervision.

Education:Diploma or Bachelors degree in Hospitality Business or a related field.

Department: Operations

Reports To: Operations Manager / General Manager

Supervises: Branch Supervisors Team Leaders Service & Kitchen Staff

Notice Period: Immediate joiners or a maximum one-month notice period.

Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.

Job Description:

1. Multi-Branch Operational Control

Oversee day-to-day operations of multiple assigned branches.
Ensure each branch follows company SOPs related to service quality hygiene and safety.
Conduct regular branch visits to monitor operational performance cleanliness and staff adherence.
Assist in implementing new policies menu updates promotions and operational changes.

2. Business Performance & Growth Support

Monitor sales performance of each branch and highlight opportunities for improvement.
Support marketing and promotional activities to increase branch traffic and revenue.
Analyze branch reports daily sales summaries and operational challenges.
Ensure each branch meets its monthly sales targets and operational KPIs.

3. Staff Supervision & Leadership

Guide Branch Supervisors and team leaders to ensure effective team performance.
Support HR and Operations in resolving employee concerns discipline and performance issues.
Conduct regular staff meetings and coaching sessions to enhance knowledge and productivity.
Ensure proper scheduling manpower distribution and attendance compliance across branches.

4. Service Quality & Guest Satisfaction

Maintain high standards of customer service across all assigned branches.
Address escalated customer complaints and implement corrective actions.
Review customer feedback and ensure service improvement plans are executed.

5. Food Quality & Production Oversight

Ensure consistency in food preparation recipe standards and presentation.
Monitor kitchen operations production flow and hygiene compliance.
Work closely with the Head Chef and kitchen teams for quality assurance and production control.

6. Inventory Cost Control & Audits

Monitor branch inventory levels and ensure proper stock usage.
Reduce wastage through effective monitoring and operational discipline.
Review daily and weekly inventory reports from branches.
Conduct periodic store audits for compliance stock accuracy and cost control.

7. Safety Hygiene & Maintenance

Ensure all branches strictly follow food safety sanitation and cleanliness standards.
Report maintenance issues and coordinate timely repairs.
Ensure staff follow company policies and local municipality regulations.

8. Reporting & Documentation

Submit weekly area performance reports to the Operations Manager.
Ensure timely submission of attendance incident reports sales reports and inventory documents.
Highlight operational gaps and propose improvement plans.

Qualifications

Strong leadership communication and organizational skills.
Good understanding of café/restaurant operations service standards and food production.
Ability to work under pressure and manage multiple branches efficiently.

Personal Competencies

Leadership & People Management
Operational Excellence
Problem Solving & Decision Making
Customer Service Orientation
Time Management
Attention to Detail
Professional Communication

Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.

Position Name : Area manager One of our clients in the restaurant & hospitality industry-a fast-growing chef-driven café group is looking for an Area Manager to steer its next phase of expansion. Operating a portfolio of company-owned locations and a central production kitchen the brand delivers e...

Key Skills

Sales Experience
Direct Sales
retail Experience
Hospitality Experience
Management Experience
Process Improvement
Outside Sales
Team Management
Kaizen
Leadership Experience
Public Speaking
Supervising Experience

Apply Now

About Company

Arbete Careers

We are a full-service recruitment firm that offers much more than recruitment. By combining cutting-edge recruitment technology and algorithms, with best-in-class customer service, we are ready to handle the entire recruitment functions for you

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click