Associate Director, Administration & Operations

Job Category

Job Profile

Job Title

Department

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Description Summary

The Associate Director Administration and Operations within the Centre for Teaching Learning and Technology (CTLT) provides strategic leadership and domain expertise for the administrative work of the unit and leads select projects on behalf of the Academic Director. This includes people development and management practices administrative leadership and oversight of unit operational functions such as finance HR communications and facilities along with responsibility for select projects that enable the Academic Director to advance CTLTs priorities and commitments.

As part of CTLTs Senior Management team (SMT) the Associate Director works collaboratively with the rest of the SMT to provide strategic leadership for the CTLT and to ensure connections between the work of the administration portfolio and other areas of the units work in supporting teaching and learning.

Organizational Status

The Centre for Teaching Learning and Technology is a central academic service unit that provides leadership academic services and support to the university community in the areas of teaching and learning scholarship course and program development learning design educational technology development instructional support and teaching practice development.

The Associate Director AO:

• Reports to the Academic Director.

• Works in partnership with the senior management team (SMT); provides strategic advice and guidance on high level administrative matters and take a lead role on administrative projects that strengthen CTLTs contribution to departmental and institutional goals.

• Oversees the work of the Planning Administration and Communications (PAC) team.

• Liaises regularly with the Director of Finance in the Provosts office and with senior academic and administrative staff across the institution.

Work Performed

• Leads the development of comprehensive strategies projects best practices and continuous improvement initiatives in operational and unit-wide activities including human resources facilities health and safety administration finance and communications.

• Oversees the leadership and day-to-day operations of CTLTs Administration portfolio including Human Resources Financial Management Facilities Management and Communications.

• Leads human resources activities and strategies. Oversees the CTLTs annual performance review process. Works closely with UBCs central HR team to ensure best practices around human resources are being implemented.

• Leads the overall annual budget and financial processes for CTLT in consultation with the Academic Director. Supports CTLT budget owners around financial and budgeting decisions and planning. Creates unit-wide guidelines for budgetary and financial processes.

• Oversees the development and implementation of the overall communication strategy in the unit. Works closely with the CTLT Marketing and Events Manager and the VPA Communications team to ensure internal and external communications produced are in line with CTLT vision mission and values and UBC best communications practices.

• Leads the planning and execution of strategic and cross-functional projects in collaboration with and at the direction of the Academic Director. These projects may relate to strategic planning institutional alignment governance and reporting frameworks partnership activities or cross-unit process improvement efforts that advance the CTLTs strategic priorities and operational excellence.

• Collaborates with other CTLT SMT members to provide leadership for the unit to further decolonization and reconciliation efforts as laid out in UBCs Indigenous Strategic Plan. Guides the PAC teams work to further the realization of reconciliation in teaching and learning across the University.

• Collaborates with other CTLT SMT members to provide leadership for the unit to further equity diversity and inclusion (EDI) as laid out in UBCs inclusion and anti-racism plans and frameworks. Guides the PAC teams work to further the realization of EDI in teaching and learning across the University.

• Collaborates with other CTLT SMT members in strategic governance and budgeting processes for the CTLT collaboratively setting the units goals projects and budget priorities and ensuring effective collaborations across teams in the unit.

• Collaborates with other SMT members to advance organizational change initiatives to accommodate new initiatives and evolving needs. Leads administrative change management efforts and promotes continuous improvement across the unit.

• Leads the PAC team at CTLT. Creates and maintains a respectful and inclusive team dynamic and working environment that brings together different ideas experiences skills and knowledge to meet strategic goals of the unit and the university. Leads managers and staff in the understanding of university and unit strategy goals and objectives. Translates the strategy of the CTLT SMT into actionable plans ensuring the overall intention is understood and that outcomes are achieved. Ensures the clear establishment of goals for staff and monitors and evaluates staff and unit progress towards these consultation with the Academic director makes decisions around people and financial resources to support the work of the team.

• Builds and maintains effective relationships with institutional partners across the Provosts Office faculties and central units to coordinate strategic projects and align CTLT operations with broader university frameworks and initiatives.

• Performs other related duties or special projects as required.

Consequence of Error/Judgement

The Associate Director AO plays a pivotal role in setting the overall strategic direction of the CTLT and makes decisions regarding human resources and finance which could impact significantly on operational and financial outcomes. Errors in judgment may result in the inefficient use of resources increase the units liability to risk and may consequently damage the image mission and reputation of the University and CTLT.

Supervision Received

Works autonomously under broad strategic direction of the CTLT Academic Director.

Supervision Given

Leads the PAC team directly and indirectly through subordinate managers.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of seven years of related experience or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives including perspectives in conflict with ones own

- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Masters degree preferred.

Demonstrated commitment to reconciliation efforts as laid out in UBCs Indigenous Strategic Plan and to equity diversity and inclusion (EDI) as laid out in various UBC inclusion and anti-racism plans.

Demonstrates a commitment to both furthering positive work culture and supporting individuals and teams to better work together.

Proven financial and senior administrative and supervisory experience in a large multi-functional academic organization.

Proven human resources experience in a large multi-functional academic organization.

Ability to analyze and interpret data determine implications and provide recommendations.

Ability to understand and apply policies procedures and instructions.

Ability to effectively lead committees and plan meetings.

Ability to conduct needs analyses plan organize manage monitor complete and evaluate projects within allocated time and resources.

Ability to develop implement and evaluate the success of strategic business plans.

Excellent communication skills (verbally and in writing).

Ability to negotiate a consensus amongst differing views.

Ability to work effectively independently and in a team environment.