GAR (Global Accts Receivable) is looking for a proactive customer and detail-oriented Portal Invoicing Analyst whose main responsibility will be to manage AWS customer invoice uploads (Global Scope) and customer/portal onboarding on 3rd Party portals. Individual should be responsible to resolve account receivables related queries received from Amazon customers and internal stakeholders. The successful individual is expected to be self-motivated be a quick learner have good ownership and earn trust with our customers to facilitate timely customer/portal onboarding queries and meet the BAU targets of invoice uploads update Zeus tracker and manage SIM ticket with in SLA.
Key job responsibilities
of Accounts Receivables and portal invoicing process
Portal Invoicing leader in on boarding customer/portal and upload AWS customer invoices on 3rd party portals
-up with AWS AR collection team via SIM tickets emails and phone calls to ensure timely Purchase Order Information available for customers
productivity of invoice upload needs to be updated on Zeus platform to ensure aging is up to date
with various stakeholders (Billing Finance Legal Tax Customer Service) to resolve customer disputes and queries to establish and maintain good client relationships both internally and externally
high-risk accounts and ensure timely escalation of challenges to management
look at ways to improve the customer experience
in streamlining and improving the accounts receivable process by identifying areas of improvement
the monthly productivity goals
complex accounts and have excellent attention to detail
About the team
AWS Portal Invoicing teams at HYD caters to the needs of AWS customers who require their monthly invoices to be submitted via supplier portals that are either self-owned or third party. This is a manual process with Analyst either downloading the invoices and uploading them to the Customer specified portal.
- 1 years of finance experience
- 2 years of Accounts Receivable or Account Payable experience
- 2 years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel Access Oracle Essbase SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning forecasting and reporting
- 2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1 Data Warehouse and SQL
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