Senior Manager Forecasting & Planning

Hi were Oscar. Were hiring a Senior Manager Forecasting & Planning to join our Operational Forecasting team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role:

You will lead a key component of Oscars operational forecasting team. You will deliver accurate data-driven volume and staffing projections across key business lines. You will develop and implement forecasting models methodologies and governance to optimize operational efficiency and financial performance.

You will oversee a team of associates and partner cross-functionally with Operations Finance and Workforce Management to align forecasts with strategic objectives. You will drive continuous improvement in forecast accuracy analytics capability and stakeholder confidence through innovation and key collaborative relationships.

You will report into the Senior Director Production Resource Management.

Work Location: This is a remote position open to candidates who reside in: Dallas Texas. You will be fully remote; however our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $129600 - $170100 per year. You are also eligible for employee benefits participation in Oscars unlimited vacation program and annual performance bonuses.

Responsibilities:

• Manage stakeholder relationships and expectations and actively keeps them informed of the status of open/queued requests. Gathers feedback and drives improvements in the operating model
• Help package multiple analyses into a cohesive recommendation for the business
• Engage with senior leadership at various levels on matters concerning related functional areas and makes recommendations for executive decision-making
• Implement processes and practices that drive improvement in the teams execution and works with incomplete / ambiguous information
• Drive the strategy and culture for the team to be effective and aligned with the enterprises objectives
• Understand the use flow and generation of data within a complex ecosystem of business processes articulates findings to audiences with varying degrees of technical knowledge
• Manage coaches develops a team of high performing data analysts. Drives a positive team culture high-quality work accomplishments and recognition
• Help clear strategic and tactical roadblocks for the team and enable timely delivery of high-quality work products to stakeholders
• Project manages the teams analytical deliverables and ensures KPIs/SLAs are met
• Partner with Associate Director / Director in setting vision and goals for the team
• Enhance essential operational and analytical dashboards and define the requirements to enhance them as our users needs evolve
• Identify opportunities to create models and tools that streamline processes and overall drive efficiencies within the organization
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 4 years of technical work experience in forecasting and/or modeling
• 2 years of experience in business/operations planning
• 3 years in a client-facing role with experience managing issues with stakeholders
• 4 years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
• 6 years experience in SQL with the ability to filter aggregate and build CTEs or proficiency in R or Python including experience with Pandas for loops and statistical tests
• 6 years experience including proficiency in Google Sheets or Excel skills with ability to use VLookup nested if statements and connected Sheets
• 3 years experience in managing coaching and developing teams

Bonus points:

• 4 years experience in preparing healthcare analytics reporting and data management
• Experience with ticketing system (such as Jira Appian)
• 2 years experience developing dashboards and working with Looker or other business intelligence/data visualization tools
• 3 years experience in verbal and written communication of business analysis/reporting impact and requirements
• 3 years experience in healthcare finance or the insurance industry