Lead Technical Field Engineer

Unisys

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What success looks like in this role:

  • Proven experience in a technical supportenvironment performing fault investigation triaging and resolution

  • Experience with desktop support server support hardware network and software installation and troubleshooting

  • O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PCs.

  • Experience with supporting a corporate Windows and Linux environment

  • Active Directory (users mailbox management )

  • Office 365 Outlook exchange and other critical business application support Standalone Support

  • Printing (installation deployment configuration disposals)

  • Complex Software installation and troubleshooting

  • Network (triaging fault diagnostic root cause analysis)

  • Software and Hardware diagnostic skills and building/upgrading PCs

  • Provide support for hardware such as laptops desktops and monitors.

  • As a Field Engineer you will Provide technical (1st and 2nd level) IT support to internal employees via telephone email walk-ins and remotely.

You will be successful in this role if you have:

  • Must be an Australian Citizen.

  • This role requires a mandatory NV1 security clearance (NV2 preferred).

  • Prior experience working in hardware break and fix installation desk-side software support and service desk support.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at . US job seekers can find more information about Unisys EEO commitment here.

What success looks like in this role: Proven experience in a technical supportenvironment performing fault investigation triaging and resolutionExperience with desktop support server support hardware network and software installation and troubleshootingO365 experience is essential. Software and Hard...
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Key Skills

  • Active Directory
  • Technical Documentation
  • Windows
  • On-Site Support
  • Test Equipment
  • Linux
  • Internet
  • Preventive Maintenance
  • Technical Assistance
  • Troubleshoot
  • Problem Resolution
  • Setup
  • hardware
  • Technical Support
  • UNIX

About Company

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Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more

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