Multi-skilled AdministratorReceptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
You would be working closely with our experienced teams in the reception dispensary administration and secretarial departments and be the first point of contact for our patients.
We operate across two sites Leiston and Yoxford Surgery but the roles are mainly based at the Leiston Surgery site.
Job requirements will vary by position but overall main duties can include:
- Care navigation answering the telephones dealing with patients on a face to face basis
- Booking appointment for GP AHP Practice Nurse and Health Care Assistant appointments
- Filing and retrieving patient records
- Summarising and coding relevant information from patients clinical records onto the practice computer system
- Maintaining the pathology results system
- Informing patients when test results have been confirmed
- Sending medical referrals electronically
- Processing medical report requests and requests for medical records
- Administrative tasks including registering new patients photocopying shredding and completing forms
- Using the in house clinical system SystmOne to deal with the full range of patient queries
About the Candidate
To be considered for this position you will have the following skills and experience;
- General practice experience is preferable for the roles however training will be provided
- Previous administration experience essential
- Competent in using a computer/good IT skills
- English and Maths GCSE grade C or above/equivalent
- Enjoy working as part as a busy team
- Passionate about great customer service and enjoy working as part of a team
About Us
We are a very busy rural GP practice serving a population of 9550 patients operating primarily from Leiston Surgery with a branch in Yoxford.We are a growing practice currently providing services to over 9500 patients.
- 4 GP partners
- 3 part-time salaried GPs
- 2 physician associates
- A stable high-performing nursing team
- In-house physiotherapy services and remote clinical pharmacists
We use TPP SystmOne AccuRx DXS and Anima Triage with full training provided as needed.
We are a teaching practice with 2 GP trainers and offer strong career development opportunities including teaching undergraduates from UEA and Cambridge University and supporting international post-graduate training as a certified training practice.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Required Experience:
Unclear Seniority
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
NHS General Practitioner GP Medical Centre | Cavendish Health Centre | Marylebone, Central London, England
