About the Role:
Reporting to the Field Service Manager the Field Service Technician is responsible for performing all service work on ourfiltered water systems including bottle less water coolers ice machines sparkling water dispensers and coffee brewers. This includesinstallations maintenance repairs and preventative maintenance. The Field Service Technician also acts as the face of Quench providing a positive customer service experience during site visits.
Key Responsibilities:
- Routinely changing water filters cleaning and sanitizing water tanks changing UV bulbs and clearing water lines.
- Visually inspecting for leaks and malfunctions
- Troubleshooting product for required repairs.
- Professionally greet and interact with customers explain what you are doing explain the functionality of the coolers and answer any customer questions.
- Completing assigned installation and service routes in an efficient manner.
- Communicating with your supervisor customer service dispatch and other team members.
- Following company inventory and tracking procedures.
- Promoting and practicing proper safety procedures and correct use of company tools.
- Following company and customer safety policies and procedures
- Maintaining and complying with company vehicle maintenance policy and procedures
Qualifications & Skills:
- Accredited high school diploma business or trade school or GED required.
- Must possess a valid drivers license and with acceptable driving record.
- Experience working as a field technician considered as an asset
Additional Information:
- Applicants must be legally authorized to work permanently in the country of posting
- Final candidate must successfully complete a criminal background check
Required Experience:
IC
About the Role:Reporting to the Field Service Manager the Field Service Technician is responsible for performing all service work on ourfiltered water systems including bottle less water coolers ice machines sparkling water dispensers and coffee brewers. This includesinstallations maintenance repair...
About the Role:
Reporting to the Field Service Manager the Field Service Technician is responsible for performing all service work on ourfiltered water systems including bottle less water coolers ice machines sparkling water dispensers and coffee brewers. This includesinstallations maintenance repairs and preventative maintenance. The Field Service Technician also acts as the face of Quench providing a positive customer service experience during site visits.
Key Responsibilities:
- Routinely changing water filters cleaning and sanitizing water tanks changing UV bulbs and clearing water lines.
- Visually inspecting for leaks and malfunctions
- Troubleshooting product for required repairs.
- Professionally greet and interact with customers explain what you are doing explain the functionality of the coolers and answer any customer questions.
- Completing assigned installation and service routes in an efficient manner.
- Communicating with your supervisor customer service dispatch and other team members.
- Following company inventory and tracking procedures.
- Promoting and practicing proper safety procedures and correct use of company tools.
- Following company and customer safety policies and procedures
- Maintaining and complying with company vehicle maintenance policy and procedures
Qualifications & Skills:
- Accredited high school diploma business or trade school or GED required.
- Must possess a valid drivers license and with acceptable driving record.
- Experience working as a field technician considered as an asset
Additional Information:
- Applicants must be legally authorized to work permanently in the country of posting
- Final candidate must successfully complete a criminal background check
Required Experience:
IC
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