Clinic Manager University Employee Health Clinic

The University of Iowa Health Care is seeking a Clinic Manager for the University Employee Health Clinic. This position plays a pivotal leadership role in advancing the health and safety of UI Health Care employees. This position ensures operational excellence staff engagement and compliance with all clinical financial and regulatory standards. Through strategic planning leadership and collaboration the Clinic Manager supports UI Health Cares mission to foster a healthy safe and productive workforce.

The University Employee Health Clinic (UEHC) is seeking a Clinic Manager to provide managerial and clinical leadership to ensure the delivery of safe efficient and high-quality employee health services. The Clinic Manager oversees daily clinic operations human resources financial management and regulatory compliance. This position ensures staff have the training tools and support necessary to meet performance and service excellence standards.

The Manager focuses on planning organizing evaluating and improving health care operations clinical education programs and quality initiatives. While the role involves limited direct patient care it is instrumental in coordinating care delivery occupational health surveillance wellness initiatives and compliance with institutional and federal standards.

Key Areas of Responsibility and Specific Duties

Human Resource Management

• Recruit interview and select qualified staff. Make effective and timely recommendations for hiring promotion and disciplinary action.

• Clearly communicate expectations coach staff for success and complete timely evaluations with supporting documentation.

• Support staff development and succession planning.

• Promote engagement through shared decision-making

• Foster a respectful and supportive workplace consistent with UI policies and collective bargaining agreements.

• Address attendance leave and performance concerns promptly and effectively.

• Build a culture of accountability collaboration and service excellence.

Financial Management

• Prepare monitor and manage the clinics operating budget.

• Develop staffing plans that align with patient demand clinic volume and institutional priorities.

• Monitor expenses productivity and variances; recommend corrective actions when necessary.

• Forecast and justify needs for capital equipment supplies and personnel resources.

• Apply Lean principles and process-improvement methodologies to ensure fiscal responsibility and operational efficiency.

• Motivate staff to be good stewards of UI Health Care resources.

Operations Quality and Regulatory Compliance

• Provide managerial and clinical leadership to ensure safe compliant and efficient care delivery.

• Maintain systems that support high-quality occupational health services including screenings vaccinations exposure management and wellness programs.

• Develop implement and monitor quality assurance programs and staff satisfaction initiatives.

• Ensure compliance with UI Health Care The Joint Commission OSHA CDC and other regulatory and accrediting agencies.

• Lead and organize recurring health campaigns and special projects such as the annual influenza vaccination program COVID-19 vaccination and testing clinics fit-testing events and other large-scale employee health initiatives.

• Keep the clinic survey ready through consistent policy adherence staff competencies and documentation standards.

• Identify inefficiencies and lead improvement projects to enhance care delivery safety and employee experience.

Patient Care and Service Delivery

• Coordinate the delivery of employee health services in collaboration with the UEHC Medical Director and hospital leadership.

• Analyze trends in employee health data and use findings to inform prevention and wellness initiatives.

• Ensure care coordination to support staff safety and health.

• Promote and model the Service Excellence standards to ensure outstanding customer service and responsiveness.

• Investigate and resolve employee/patient concerns to ensure satisfaction and trust.

Planning and Goal Management

• Develop and implement strategic and operational plans aligned with UEHC and institutional goals.

• Use metrics and feedback to measure success and inform continuous improvement.

• Forecast future staffing resource and programmatic needs.

• Prepare progress reports and communicate achievements and challenges to leadership.

• Incorporate employee and customer feedback into planning and service delivery.

Communication and Collaboration

• Serve as the primary liaison between UEHC Hospital Administration and the Carver College of Medicine.

• Partner with the Support Services Director and Nursing Leadership to guide program development budget planning and process improvement initiatives.

• Collaborate with departments such as Infection Control Safety HR and Occupational Safety to coordinate institutional health initiatives.

• Represent UEHC on hospital and university committees as appropriate.

• Build and sustain effective working relationships across disciplines and promote a culture of transparency respect and collaboration.

Education and Research Support

• Oversee staff education and competency development to maintain excellence in clinical practice.

• Mentor staff in professional growth specialty certification and leadership development.

• Integrate evidence-based practices and quality management principles into daily operations.

• Participate in benchmarking and continuous learning to ensure alignment with best practices in occupational and employee health.

Technical Competencies

• Plan administer and analyze budgets; identify variances and recommend solutions.

• Manage and optimize clinical service operations ensuring effective resource allocation and patient satisfaction.

• Analyze complex situations and make sound data-informed decisions.

• Maintain up-to-date knowledge of OSHA CDC The Joint Commission and UI Health Care compliance standards.

• Apply best practices for staff evaluation coaching and performance improvement.