Job PurposeThe Junior Network Engineer serves as a key operational resource within the OnX Canada infrastructure team. This role focuses on maintaining network stability executing standard changes and providing rapid resolution to technical incidents. The Network Engineer I works collaboratively with senior architecture staff to deploy solutions and ensures that documentation and monitoring systems are accurate and up to date.
Essential Functions
- Perform day-to-day network operations including monitoring incident response and ticket resolution.
- Assist in the configuration and deployment of network hardware (switches routers access points and firewalls).
- Troubleshoot connectivity issues using standard diagnostic tools and methodologies.
- Maintain accurate network documentation diagrams and asset inventories.
- Execute standard change requests and software upgrades on network infrastructure.
- Collaborate with senior engineers on complex projects and deployments.
- Participate in on-call support rotations to ensure system availability.
- Perform onsite datacenter or client site tasks including racking stacking and cabling equipment.
Education & Certifications
- Post-secondary diploma or degree in a related technical field.
- Foundational network knowledge (comparable to Cisco CCNA) is expected; active certification is an asset.
- Familiarity with general IT infrastructure concepts (comparable to Network).
Experience/Background
- 13 years of IT infrastructure networking or relevant technical support experience.
- Hands-on experience with fundamental troubleshooting tools (ping traceroute putty/SSH).
- Solid understanding of the OSI model IP addressing and subnetting.
- Working knowledge of switching concepts (VLANs Trunking Spanning Tree)and basic routing protocols.
- Familiarity with wireless networking fundamentals and access point deployment.
- Exposure to firewall concepts and basic VPN client configuration.
- Experience working within a ticketing system (e.g. ServiceNow ConnectWise) is preferred.
- Eagerness to learn advanced technologies such as Cisco ACI SD-WAN and Cloud Networking.
Special Knowledge/Skills
- Strong analytical and problem-solving skills with a high attention to detail.
- Effective written and verbal communication skills for client and internal interactions.
- Ability to work well in a team-oriented collaborative environment.
- Self-motivated with a strong desire for continuous technical learning and professional growth.
#LI-Onsite #LI-Hybrid #LI-PK1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Job PurposeThe Junior Network Engineer serves as a key operational resource within the OnX Canada infrastructure team. This role focuses on maintaining network stability executing standard changes and providing rapid resolution to technical incidents. The Network Engineer I works collaboratively wit...
Job PurposeThe Junior Network Engineer serves as a key operational resource within the OnX Canada infrastructure team. This role focuses on maintaining network stability executing standard changes and providing rapid resolution to technical incidents. The Network Engineer I works collaboratively with senior architecture staff to deploy solutions and ensures that documentation and monitoring systems are accurate and up to date.
Essential Functions
- Perform day-to-day network operations including monitoring incident response and ticket resolution.
- Assist in the configuration and deployment of network hardware (switches routers access points and firewalls).
- Troubleshoot connectivity issues using standard diagnostic tools and methodologies.
- Maintain accurate network documentation diagrams and asset inventories.
- Execute standard change requests and software upgrades on network infrastructure.
- Collaborate with senior engineers on complex projects and deployments.
- Participate in on-call support rotations to ensure system availability.
- Perform onsite datacenter or client site tasks including racking stacking and cabling equipment.
Education & Certifications
- Post-secondary diploma or degree in a related technical field.
- Foundational network knowledge (comparable to Cisco CCNA) is expected; active certification is an asset.
- Familiarity with general IT infrastructure concepts (comparable to Network).
Experience/Background
- 13 years of IT infrastructure networking or relevant technical support experience.
- Hands-on experience with fundamental troubleshooting tools (ping traceroute putty/SSH).
- Solid understanding of the OSI model IP addressing and subnetting.
- Working knowledge of switching concepts (VLANs Trunking Spanning Tree)and basic routing protocols.
- Familiarity with wireless networking fundamentals and access point deployment.
- Exposure to firewall concepts and basic VPN client configuration.
- Experience working within a ticketing system (e.g. ServiceNow ConnectWise) is preferred.
- Eagerness to learn advanced technologies such as Cisco ACI SD-WAN and Cloud Networking.
Special Knowledge/Skills
- Strong analytical and problem-solving skills with a high attention to detail.
- Effective written and verbal communication skills for client and internal interactions.
- Ability to work well in a team-oriented collaborative environment.
- Self-motivated with a strong desire for continuous technical learning and professional growth.
#LI-Onsite #LI-Hybrid #LI-PK1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
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