CDO Data Management Quality Lead

Responsibilities

• Provides subject matterexpertisewithin the domaintheend to enddata flowdependenciesand standards.

• Lead a team of data stewards responsible for internal andthird-partydata management

• Oversee data lifecycle management of master and reference data in compliance with Network standards.

• Definemonitorand report on data quality KPIs and remediation activities

• Drive data governance and compliance across internal data domains ensuring thatdata domain owners SMEs and data stewardsmaintaintheir accountability and responsibility fortheir internal data

• Developsplansto meet data quality goals and ensure delivery of data steward activities

• Develop supporting data policy guidance documentation with respect to Internal Data andThird-PartyData Management

• Take a leaddatarole onbusiness operations solutionstransformation programmes managingdata remediation activities and supplementary resources delivering to this work

• Ensure approvals are obtained from Data Governance on key decisions through the preparation of position papers and/or presentations

• Establishadditionaldata domain governance and operationalise as needed

• Acts as a single point ofcontactwith theGCDOand territory data quality communityfornetworkdata managementof internal andthird-partydata.

• Manageany change tointernaldata managementoperationalownership orchanges in processes or responsibilities.

Education/Professional Qualifications:

Candidates to have minimum a third level qualification (a qualification in data management desirable)

Experience & Skills Required

• Minimum 6 years in data management role

• Strong experience of data quality management and leading data steward teams

• Experience and/or knowledge of DAMA-DMBOK (Data management body of knowledge)

• Strong understanding of end-to-end data flows and system integration

• Relevant industry experience in defining andestablishingdata management strategies and implementations

• Data domainexpertiseacross the client engagement value cycle with a strong understanding of the systems of record end to end Data business processes and rules for the impacted internal domain.

• Experience in developing project plans setting priorities and manage resources effectively.

• Experience of working with a high performing team and delivering to deadlines

• Strong influencing skills with an ability to persuade stakeholders to adopt data quality practices and make the necessary business process changes

• Ability to guide stakeholders through transitions reducing resistance and building support.

• Strong understanding the impact of data on customer experience and tailoring data management practices to enhance it.

• Ability to handle multi-tasking environment meet deadlines and work with a wide rangeofstakeholders

• Excellent analytical andproblem solvingskills

• Excellent communication skills both verbal and written with storytelling

• Demonstrates enthusiasm & commitment to work

• Ability to adapt to change and escalate problems asappropriate usinginitiative and discretion

• Ability to develop business relationships internally and externally

• Demonstrates a commitment to quality and integrity

• Proactive work approach and ability todemonstrategood judgement