Medical Receptionist

Suffolk - UK

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Orchard House Surgery based in Newmarkethas an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis for 25 hours per week to be worked as follows:

Wednesday 8am 6.30pm Thursday 8am 2pm & Friday 8am 6.30pm

The receptionist plays a pivotal role in the experience of patients at our practicehelping them to access the right services and dealing with their queries face-to-face online or by telephone.

The main responsibilities of the role include:

Greeting and directing all patients.
Making appointments.
Answering queries and complaints from patients or outside agencies signposting to the appropriate staff member.
Accepting issuing and handing out prescriptions letters completed forms specimen bottles etc.
Advising patients of practice procedures.
Registering new patients.
Accurately maintaining medical records photocopying filing and scanning.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure.

You will have the following skills and experience:

Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
Experience of working with the general public being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

We are a 6-partner PMS practice in Newmarketwith approx. 11400 patients and employ 3 further salaried doctors. The practice is one of three based that provides a high level of care to our patients in Newmarket and surrounding villages.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Orchard House Surgery based in Newmarkethas an opportunity for an enthusiastic and proactive receptionist to join our team on apart-time basis for 25 hours per week to be worked as follows:Wednesday 8am 6.30pm Thursday 8am 2pm & Friday 8am 6.30pmThe receptionist plays a pivotal role in the experi...