Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment learn about the world and have fun together. The Companys three core products are Snapchat a visual messaging app that enhances your relationships with friends family and the world; Lens Studio an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses Spectacles.
We are looking for a Senior Account Manager to join our Gaming and Apps team in China! Youll collaborate with cross-functional teams within Snap as well as external partners to grow advertising revenue. The role includes supporting Snaps sales partners globally across a range of activities from thinking strategically about how to tailor Snaps products to a clients unique needs to setting a campaign live to troubleshooting and quickly resolving issues as they arise.
What youll do:
Provide account optimization guidance to strategic advertising clients from Gaming and Apps category
Serve as a product advocate for Snaps new and existing products as well as advising on best practices and bespoke campaign optimizations and product beta participation
Dive deep into campaign performance data; guiding KPI driven measurement strategies identifying performance trends seasonality trends and campaign optimizations to achieve results and providing recommendations for upsell opportunities
Provide day to day operational support for partners including managing ad rejection escalations build audience engagement segments trafficking ads using Snaps internal tools and generating post-campaign reports
Contribute to monthly partner newsletter combining updates from across the organization into a single communication
Partner with Global Partnerships Lead to develop programs and initiatives to streamline sales partner operations accelerate sales partner activities increase advertiser awareness and uplevel sales partner expertise on Snaps advertising platform
Identify escalate and resolve client or partner issues working with cross-functional teams as required
Manage internal processes for Creative Service Agreements campaign exceptions Ad Design Requests Coupon Generations and clearly communicate policies to Sales Partners
Maintain accurate CRM data in
Minimum Qualifications:
BA/BS degree or equivalent
5 years experience in the digital media industry with a focus on performance and brand marketing ad-tech programmatic in real-time bidding marketplaces or a related field
Excellent communication interpersonal skills with attention to detail
Strong Google Sheets/Slides skills experience with analyzing datasets and delivering actionable insights
Proven ability to prioritize and manage multiple projects while maintaining strict attention to detail and strong ownership
Fluency in English and Mandarin
Preferred Qualifications:
Knowledge of digital marketing landscape of China export online market would be a plus
Experience in export gaming apps or short drama industry is preferred
Understanding of advertising performance metrics and ecosystem
Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g. advertisers agencies)
Ability to summarize insights and best practices and share them with partners and customers.
Experience in managing and enabling advertising sales partners
Ability to perform well in highly dynamic rapidly changing environments
Background working with both internal and external partners
If you have a disability or special need that requires accommodation please dont be shy and provide us some information.
Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster reinforce our values and serve our community customers and partners better through dynamic collaboration. To reflect this we practice a default together approach and expect our team members to work in an office 4 days per week.
At Snap we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification in accordance with applicable federal state and local laws. EOE including disability/vets.
Required Experience:
Manager
We believe the camera presents the greatest opportunity to improve the way people live and communicate.