For decades DTN has been the silent force behind some of the worlds most critical industrieshelping businesses navigate complexity uncertainty and risk with smarter faster decisions. From agriculture to energy to weather intelligence our proprietary Operational Decisioning Platform transforms raw data into decision-grade insightsenabling companies to optimize supply chains ensure market stability and safeguard infrastructure against disruption. We dont follow trendswe set the standard for precision trust and operational impact.
Job Description:
As an Account Manager you will be the strategic owner of client accounts ensuring long-term success and revenue growth. You will serve as a consultative advisor building relationships identifying new opportunities and expanding the account through cross-selling and upselling. You are expected to identify opportunities within existing accounts ensuring DTNs solutions continue to meet evolving customer needs.
Key Responsibilities:
Account Ownership & Relationship Management
Serve as the primary point of contact for assigned client accounts
Build strong trusted relationships with key stakeholders acting as a strategic consultant
Maintain a deep understanding of client needs challenges and business objectives
Provide proactive recommendations introducing new solutions that add value and drive engagement
Have a deep understanding of the energy and refined fuels sector
Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
Sales Growth Cross-Selling & Upselling
Identify need to bring in additional DTN expertise and solution engineer resources to for ongoing account expansion.
Identify cross-selling and upselling opportunities to expand account value
Conduct regular business reviews with clients to uncover unmet needs
Strategically introduce new products services and solutions that align with client goals
Collaborate closely with sales marketing and product teams to optimise client offerings
Negotiate contract renewals above a set threshold ensuring continued success and profitability
Hunt for Additional Opportunities
Continuously analyze accounts for new business opportunities leveraging industry insights and customer feedback
Identify potential referrals partnerships and expansions within existing accounts
Work alongside Account Executives to develop strategic growth plans for key clients
Stay ahead of industry trends to recommend solutions that differentiate DTN
Qualifications & Skills
5 years of experience in software and/or SaaS sales
5 years of experience in account management consultative sales or B2B client relations
Strong understanding of specified sector/industry
Exceptional communication negotiation and relationship-building skills
Proven ability to drive revenue growth through cross-selling and upselling
Self-motivated with a strategic mindset and proactive approach to account management
Proficiency in SFDC software for tracking leads and managing pipelines
A consultative and professional approach to engaging with customers
Ability to adapt quickly to changing circumstances
Why Join DTN
Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Competitive Medical Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $81000 and $108000. Total estimated on-target earnings will be $160-215K. DTN is a pay-for-performance organization which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors including but not limited to: prior work experience training/education transferable skills business needs internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market-competitive variable pay and benefits.
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About DTN:
DTN is a global data and technology company helping operational leaders in energy agriculture and weather-driven industries make faster smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insightsempowering customers to expand their margins accelerate growth and outpace risk. With more than 1200 employees globally DTN serves the companies that feed fuel and protect the world.
At DTN we value clarity trust and action. Were a team of problem-solvers outcome-drivers and industry nerds who believe that precision matters and that mission is at the core of what we do.
Trust Built: We earn it. We keep it. We protect it. Our neutrality precision and integrity are non-negotiable.
Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.
Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals fields flight paths and forecasts.
Future-Forward: We see whats coming- and were ready. We help customers lead through change with smarter decisioning.
Recruitment Fraud Notice:
DTN is aware of incidents where external parties have impersonated our organization issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @ email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.
If you receive a suspicious message or offer claiming to be from DTN please do not engage. Contact our Talent Acquisition team at to verify the legitimacy of any any fraudulent messaging as phishing or spam.
DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds including minorities women veterans and individuals with disabilities.
Required Experience:
Manager