Senior Director, Vertical Lead

New York City, NY - USA

Monthly Salary: $ 200 - 265

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating category-leading enterprise software that unleashes that power.

To make that happen we need people who are curious self-propelled generous and genuine. People who love being part of a fast-moving fast-thinking growth company. And people who careabout each other about UiPath and about our larger purpose.

Could that be you

The Vertical Lead is responsible for overseeing all delivery activities within a specific industry vertical. This role ensures operational excellence customer satisfaction and alignment between sales delivery and other post-sales functions. The Vertical Lead serves as both a strategic leader and an execution partner accountable for delivery performance and partnership development in their vertical.

Key Responsibilities:

1. Provide clear direction performance management and professional development to ensure high-quality project delivery.

2. Foster collaboration across functional areas to drive consistency innovation and continuous improvement.

3. Manage delivery escalations ensuring timely resolution and customer satisfaction.

4. Oversee reporting on key projects and maintain transparency across all delivery activities.

5. Monitor utilization delivery metrics and demand/capacity reporting to ensure optimal resource allocation.

6. Drive adherence to project delivery standards methodologies and governance frameworks.

7. Partner with the Sales organization to maintain visibility into the sales pipeline within the vertical.

8. Support strategic pursuits by providing delivery insights technical validation and resourcing input.

9. Act as the primary delivery relationship manager for targeted partners within the vertical.

10. Develop and execute services action plans for top ARR (Annual Recurring Revenue) customers.

11. Ensure oversight and enforcement of partner routing to drive alignment and accountability.

12. Showcase project highlights success stories and customer value outcomes.

13. Define and maintain a roster of go-to technical experts for each core product area to accelerate issue resolution and innovation.

14. Provide guidance and support to project teams and customers as needed.

Qualifications:

1. 7 years of experience in professional services delivery management or customer success.

2. 7 years of experience in software development.

3. Excellent communication stakeholder management and problem-solving skills.

4. Ability to balance strategic planning with hands-on execution.

5. Experience in recruiting hiring managing and mentoring technical professionals.

6. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions recommendations and drive decisions.

7. Strong business acumen within the industry vertical.

8. Excellent English written and verbal communication skills.

9. Experience with UiPath platform.

Maybe you dont tick all the boxes abovebut still think youd be great for the job Go ahead apply anyway. Please. Because we know that experience comes in all shapes and sizesand passion cant be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role the number of hybrid office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and/or veteran status or any other protected classes. Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights. To review these and other legal disclosures visit our .

Required Experience:

Exec

Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating category-leading enterprise software that unleashes that power.To make that happen we need people who are curious self-propelled generous and genuine. People...