Agency Experience Manager
Share
Job Location:
Blue Bell, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company Details
Why Join Us
At Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.
What We Value
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity creativity and a drive to challenge the status quo
- Collaboration across disciplines to build smarter more intuitive solutions
- Integrity expertise and a commitment to excellence
Join us in creating a new standard in personal insurancewhere protection meets possibility.
This role requires frequent travel throughout the MidAtlantic region (eastern MD eastern VA eastern PA Washington DC and Wilmington DE). Candidates must reside within this territory.
#LI-AV1 #LI-Remote
The Company is an equal employment opportunity employer
Responsibilities
As an Agency Experience Manager youll be an important individual contributor to the Berkley One brand will be responsible for driving successful productive relationships and growth with our agency partners and other networking partners. The ideal candidate will have experience contributing to successful marketing strategy and delivery.
What you can expect:
- Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education
In collaboration with and at the direction of the Vice President Agency Experience Manager and Senior Vice President of Marketing & Distribution:
- Execute agency management strategies including distribution management activities in order to meet or exceed growth and profit targets by state and by agent/broker
- In assigned geography identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents.
- Lead agency business planning including new business retention hit ratio profit efficiency and other targets
- Execute activities and projects relative to business development lead generation networking and events campaign management and brand building
- Travel throughout the assigned territory is required and averages 60% of each week
In collaboration with inside sales:
- Provide quote coaching and other new business assistance to agency partners
- Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities revenue generation and the establishment of the Berkley One brand
- Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service
- Contribute to build of distribution capabilities in support of Berkley Ones business strategies and goals
- Performs other duties as assigned
Qualifications
- Bachelors degree or equivalent experience
- Minimum 3-5 years of successful agency management experience (high net worth insurance experience preferred but not required) or equivalent
- Experience contributing on a high performing marketing/distribution/sales team in a high growth fast paced environment. You are an outstanding collaborator
- Incredible empathy and understanding of the needs of customers both insureds and their agents alike. An excellent pro-active advocate for Berkley One customers and passionate about their brand experience
- Exceptional oral and written communication skills a communication style that is flexible to the situation able to communicate clearly and with a purpose
- A love of process and optimization and excited about the opportunity to experiment with building the Berkley One brand and telling the Berkley One story across multiple channels
- Calm under pressure. Excellent organizational skills integrity and great follow-through on tasks. Comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
- A strong sense of accountability fun and adventure
- Natural curiosity a love learning how things work and always looking for innovative improvements
Additional Company Details
The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:
Base Salary Range: $110000 - $125000
Eligible to participate in annual discretionary bonus.
Benefits: Health Dental Vision Life Disability Wellness Paid Time Off 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Required Experience:
Manager
Key Skills
- Sales Experience
- B2B Sales
- Marketing
- Financial Services
- Customer Services
- Management Experience
- Redmine
- Agency Management
- Home Care
- Outside Sales
- Sales Management
- Recruiting
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
