MedTech Field Service Engineer West

Carlsbad, CA - USA

Hourly Salary: $ 27 - 30

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

This Field Service Technician opportunity would see you supporting a leading medical device manufacturers field service needs. You will be responsible for traveling nationally to install software updates replace hardware and complete other services as needed for a medical device used in critical care settings in hospitals across the United States.

This is a 100% travel position in which you will be traveling on average 2-4 weeks a month.

Responsibilities:

Provide ongoing communication and customer support to on-site hospital staff.
Organizing evaluating and updating medical devices removing and installing hardware as needed.
Complete work order documentation and provide the customers service reports daily while maintaining exact standards of product support quality documentation.
Collaborate with a scheduling team while also establishing facility contacts and coordinating your service visits as needed.
Requires travel locally regionally and nationally.
Assignment-based schedule averaging 30 hours weekly Monday through Friday availability required.
Complete other duties at the discretion of management.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

Job Requirements:

Associate degree or equivalent military training programs or 3-5 years experience of equivalent biomedical or technical field service experience preferred
Minimum of 1 year of technical experience (software and hardware) or equivalent technical education certification or degree
Quality-minded work ethic with strong attention to detail and the ability to follow verbal and written instructions required.
Professional business acumen and effective communication skills required.
Self-motivated individual who can work independently while maintaining virtual communications with support teams required.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license and a reliable personal vehicle for local work-related assignments are both required.
Ability to sit and stand for extended periods of time and lift to fifty pounds required.
Ability to clear hospital vendor credentialing requirements including providing proof of vaccination status is required.
Must be within 45 minutes of an INTERNATIONAL or MAJOR AIRPORT. Candidates within thirty miles of major airport preferred. Weekly travel required.

Beneficial Qualifications:

Background in biomedical networking military or field-based technician roles
Experience working in a technical role within a healthcare environment.
Experience self-scheduling service appointments while planning travel cost efficient routes.
Strong computer skills and comfort with navigating Microsoft Office applications including Outlook Excel Word and OneNote etc.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is $27.00 - $30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.

This Field Service Technician opportunity would see you supporting a leading medical device manufacturers field service needs. You will be responsible for traveling nationally to install software updates replace hardware and complete other services as needed for a medical device used in critical car...

This is a 100% travel position in which you will be traveling on average 2-4 weeks a month.

Responsibilities:

Provide ongoing communication and customer support to on-site hospital staff.
Organizing evaluating and updating medical devices removing and installing hardware as needed.
Complete work order documentation and provide the customers service reports daily while maintaining exact standards of product support quality documentation.
Collaborate with a scheduling team while also establishing facility contacts and coordinating your service visits as needed.
Requires travel locally regionally and nationally.
Assignment-based schedule averaging 30 hours weekly Monday through Friday availability required.
Complete other duties at the discretion of management.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.

Job Requirements:

Associate degree or equivalent military training programs or 3-5 years experience of equivalent biomedical or technical field service experience preferred
Minimum of 1 year of technical experience (software and hardware) or equivalent technical education certification or degree
Quality-minded work ethic with strong attention to detail and the ability to follow verbal and written instructions required.
Professional business acumen and effective communication skills required.
Self-motivated individual who can work independently while maintaining virtual communications with support teams required.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license and a reliable personal vehicle for local work-related assignments are both required.
Ability to sit and stand for extended periods of time and lift to fifty pounds required.
Ability to clear hospital vendor credentialing requirements including providing proof of vaccination status is required.
Must be within 45 minutes of an INTERNATIONAL or MAJOR AIRPORT. Candidates within thirty miles of major airport preferred. Weekly travel required.

Beneficial Qualifications:

Background in biomedical networking military or field-based technician roles
Experience working in a technical role within a healthcare environment.
Experience self-scheduling service appointments while planning travel cost efficient routes.
Strong computer skills and comfort with navigating Microsoft Office applications including Outlook Excel Word and OneNote etc.

Key Skills

MobileIron
Robotics
Field Service
Mechanical Knowledge
Sonography
IP Networking
Schematics
Mechanical Engineering
Medical Imaging
Human Resources
Programmable Logic Controllers
Troubleshooting

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About Company

IQVIA

IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more

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