Seasonal Sr. Customer Assistance Representative- Summer 2026 Northern NJ
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Job Location:
Jersey, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up in a large home city branch or airport location.
This is a full time seasonal position that will start as early as Monday 5/18/26 and will end on or before 11/18/26.
Compensation for this role is $17.50 / hour
We are looking to hire in various openings throughout Bergen Hudson Essex Passaic and Union Counties.
Responsibilities
- Takeincoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Manage outgoing calls forcallback management A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions vehicle features and other services
- May sell optional protection products upgrades fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- Must have at least 2 years of customer service experience OR 2 years of college experience
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid unrestricted drivers license.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Aside from religious observations must be available to work 40 hours per week during the season
- Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
New Jersey DMV Requirements:
First-time drivers or under 21 years old:
If you are a first-time driver or under age 21 you must complete the mandatory Graduated Driver License (GDL) program requirements. New Jerseys GDL program introduces driving privileges gradually to first-time drivers and individuals under the age of 21.
Required Experience:
Senior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
