Professional Services Associate - Graduate Program

About the S3 Academy Program

As a company committed to developing our future workforce we created a program that enables our University Graduate Hires to fast track their careers through classroom and on-the-job training and clear benchmarks

At the start of the program we will fly you to the United States to take part in our robust 90-day training program based in Raleigh Durham NC from February 2026 until April 2026. USA facilitiesdesigned for entry-level talent. During this training Academy Participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry NetApp and products and solutions. Additionally they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers

You will experience an exciting 3 months with Graduate peers from all over the world. Afterwards you will return to Saudi Arabia to start the on the job portion of your training.

Job summary

In this entry level role you will help to develop and deliver technology solutions through consulting project activities and will accomplish project management activities including interaction with the company client managers and cost/schedule monitoring

You will create deep customer satisfaction and product adoption and use this as a springboard to find opportunities to grow business and ensure to upsell the value of your portfolio with the help of the Sales team

You also may participate in sales and proposal presentations in addition to complete ongoing team account activities.

Essential Functions

• Assist in completing post-sales hardware and software installations that have moderate complexity
• Coordinate with customers Sales teams and other PS staff in the performance of daily tasks
• Review and prepare for upcoming job task assignments
• Provide documentation on tasks performed
• Follow appropriate escalation guidelines with supervision as required during customer engagements

Education

• Must have graduated within the past 24 months or will graduate by February 2026with a Bachelor or Master degree (or equivalent experience) in IT or Engineering related Studies. Other degrees will be considered.
• You are Saudi Arabia national
• You are fluent in English & Arabic (C1-C2 level)
• Good interpersonal negotiation and organizational skills are needed in order work successfully with prospects customers and cross functional teams to meet performance goals.
• Knowledge of IP Networks